HIM Specialist 1
$21.30 - $27.69/hr
Entry
Bend, OR, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
- A high school diploma or GED is required.
- Typing skills, attention to detail, the ability to file alphabetically and numerically, and computer experience are required.
- The employee must be able to wear appropriate personal protective equipment required to perform the job safely.
- Knowledge of medical terminology, protected health information, and the Health Insurance Portability and Accountability Act is required.
- The employee must be accurate and concise, communicate effectively with staff, patients, and their families, learn quickly, follow orders, multitask, and complete assigned tasks.
- The employee must demonstrate responsibility and accountability for attendance and punctuality and the ability to meet daily productivity standards, work independently and in a team environment, and maintain strong organizational skills.
- The employee must demonstrate the ability to interact and communicate professionally with diverse populations and all levels of the health system, external customers, clients, and potential employees.
- The employee must be able to reach consensus with people who have differing needs, work under pressure in a fast-paced environment, and perform basic addition, subtraction, multiplication, and division.
- The employee must read, write, speak, and understand English.
- Basic to intermediate ability and experience with computer applications, specifically an electronic medical records system and Microsoft Office, is required. Basic computer application experience is also necessary to record time, obtain work directions, and complete assigned computer-based learning.
- The employee must be able to perform the stated physical requirements, including prolonged sitting and keyboard operation, use a clear and audible speaking voice, hear normal speech, and the listed occasional and frequent lifting, standing, bending, reaching, carrying, pushing, pulling, and walking tasks.
Responsibilities
- Answer inbound department phone calls professionally and respond to requests promptly.
- Process walk-in requests and assist patients with completing valid authorizations for release of information.
- Work with internal and external customers to resolve issues in a timely manner.
- Maintain patient records in electronic and paper formats.
- Retrieve medical records and related material from hospital departments as needed.
- Provide release of information for continuing care requests.
- Prepare, scan, and index medical records for complete electronic storage, including monitoring inbound electronic fax work queues and indexing according to department procedures.
- Review and analyze emergency department records for completeness and accuracy in accordance with departmental and regulatory guidelines.
- Perform quality assurance to ensure medical record accuracy.
- Protect the confidentiality of medical record information in accordance with hospital policies and federal and state laws.
- Model two-way communication of the health system’s mission, vision, values, and strategic plan for the department.
- Support the organization’s vision, mission, and values and Lean principles of continuous improvement.
- Maintain a safe environment for caregivers, patients, and guests.
- Comply with applicable laws, regulations, policies, and procedures; report known or suspected violations and cooperate with organizational investigations and proceedings.
- Deliver timely, efficient, and accurate customer service and patient care that promotes goodwill.
- Perform additional duties of similar complexity as required or assigned.
Desired Qualifications
- College or vocational school education is preferred.
- RHIT, RHIA, Release of Information, or Patient Identification and Matching micro-credential is preferred; maintain required continuing education credits through AHIMA.
- Medical office or hospital experience is preferred.
- Administrative or clerical skills such as faxing, copying, emailing, and scanning, as well as strong communication skills, are preferred.
About the company
St. Charles Health System operates four hospitals and employs over 220 medical providers to deliver medical care in Central Oregon. It offers a full range of health services—from routine treatments to specialized care—through its hospitals and clinics. Patients receive care across inpatient stays, outpatient procedures, and community health programs managed by the system. Revenue comes from charging for patient care services, and the organization funds ongoing operations plus capital projects to expand and upgrade facilities. Its edge over competitors comes from being the largest regional health care system in Central Oregon with an integrated network of hospitals and clinicians, enabling coordinated care across multiple sites. The goal is to improve community health and work toward America’s healthiest community by expanding access to care and partnering with local organizations.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Oregon
Founded
1918
Get referred to St. Charles Health System
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Simplify's Take
What believers are saying
- A February 20, 2026 contract extension with ONA protected Bend operations.
- February 26, 2026 grants and Fuel food programs strengthen referrals and loyalty.
- The NoCo medical distribution facility expands 24-7 supply capabilities in Juniper Ridge.
What critics are saying
- June 23, 2026 layoffs cut 22 leadership jobs and 23 vacancies, signaling pressure.
- PacificSource's January 1, 2026 exit threat and OHA penalties create a liquidity squeeze.
- OHA's July 1, 2026 cost-growth penalty process hits margins; CMS still withholds over $6 million.
What makes St. Charles Health System unique
- St. Charles dominates Central Oregon, operating Bend, Redmond, Madras, and Prineville hospitals.
- On January 30, 2026, it added nine cardiologists, reaching 63 by year-end.
- It fully integrated The Center Orthopedic & Neurosurgical Care in February 2025.
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Benefits
- Relocation Assistance