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AdventHealth

Integrated health system delivering whole-person care

Patient Care Coordinator

Clinical Support & Patient AdministrationPosted on Nov 6
Full-timeOrlando, FL, USA$16.30 - $26.08In-person

About the Job

Requirements

  • Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively to carry out job requirements.
  • Ability to operate a computer, copier, fax, and scanner.
  • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
  • High school graduation or equivalent is required.

Responsibilities

  • Assist with maintaining a tickler file for diagnostic testing results and review it weekly.
  • Coordinate cases requiring multispecialty physicians or surgeons, an assistant surgeon, or a physician assistant.
  • Provide administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls.
  • Explain procedures, treatments, and nursing care to patients and family members.
  • Review patient charts to ensure all test results and correspondence are present before the physician sees the patient.
  • Obtain appropriate authorizations from patients’ insurance carriers.
  • Maintain and update physicians’ schedules, coordinate patient procedures, and provide hospital information as applicable.
  • Review appointment bookings and ensure patient preferences are given in emergency situations while maintaining a timely flow of patients.
  • Perform other duties as assigned.

Desired Qualifications

  • At least one year of experience in a medical setting is preferred.
  • Basic Life Support (CPR) certification is preferred.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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