Brown University Health

Brown University Health

Remote behavioral health care platform analytics

Case Worker Outreach

Full-Time
$19.97 - $32.96/hr
Mid
Bachelor's, Associate's
Pawtucket, RI, USA
In Person

Rotating weekend and holiday coverage is required.

About the job

Requirements
  • An Associate’s degree is required.
  • A valid driver’s license and use of a car during normal working hours, or another means of transportation to complete the major functions of the job, is required.
  • Automobile liability insurance coverage for the vehicle being used in accordance with state regulations is required.
Responsibilities
  • Provide case management, rehabilitation, crisis intervention, and outreach services in home, office, and community settings to adults with serious long-term mental illness.
  • Collaborate with psychiatric and allied mental health teams in assessment, diagnosis, intervention, and treatment planning.
  • Conduct substance abuse treatment in accordance with the 12 core functions of substance abuse counseling as defined by the ICRC.
  • Provide clinical interventions including resource linking, resource modification and development, skill teaching, and programming to consumers on the Mobile Treatment Team caseload.
  • Assist consumers with financial benefits, medical and dental care, employment, housing, social support networks, social and leisure activities, and activities of daily living.
  • Conduct comprehensive clinical assessments and develop interventions for substance abuse, sexual abuse, symptom management, and family support and education.
  • Assess suicidal and homicidal behavior.
  • Coordinate emergency psychiatric services, including documenting interventions, alternatives considered, and client or family responses.
  • Provide, coordinate, and monitor treatment services for assigned cases, including direct client services, progress-note documentation, and coordination of care prescribed in treatment plans.
  • Participate in treatment planning by completing assessments, attending treatment planning meetings, and contributing assessment information and diagnostic results.
  • Provide psychoeducational services to clients and their families or significant others regarding mental illness, alcohol and substance abuse, effective parenting, and behavior management.
  • Provide therapeutic, counseling, and case-management services in accordance with individual treatment plans.
  • Document treatment implementation and related issues in progress notes and treatment-plan review documents.
  • Assist with discharge planning.
  • Maintain medical-record documentation in accordance with Gateway policies, procedures, and Mobile Treatment Team Medicaid guidelines.
  • Attend community, agency, inter-agency, staff, and treatment-planning meetings and participate in assigned discussions and activities.
  • Arrange with other agencies to provide services identified in client treatment plans.
  • Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision of assigned activities, and environmental adaptations to assist clients with activities of daily living.
  • Assist clients in finding and maintaining safe, affordable housing, including apartment hunting, roommate placement, landlord negotiations, cleaning, decorating, and procuring necessities.
  • Teach money-management skills and assist clients in accessing financial services.
  • Help clients access reliable transportation.
  • Assist and support clients in using primary-care and dental providers.
  • Plan, structure, and prompt social and leisure activities during evenings, weekends, and holidays.
  • Prepare for supervision by completing assigned tasks and formulating questions.
  • Monitor medication to ensure clients understand prescribed dosages, monitor side effects, and take medication as prescribed.
  • Attend weekly general staff meetings.
  • Perform other assigned duties and responsibilities as needed.
Desired Qualifications
  • A Bachelor’s degree is preferred.
  • Two years of experience in Human Services is preferred.
  • Experience working with individuals with substance abuse, sexual abuse, and/or criminal justice system involvement is preferred.

About the company

Brown University Health

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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What believers are saying

  • A $37 million Starr Foundation alliance launched September 2026 for aging research.
  • Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
  • Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.

What critics are saying

  • UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
  • A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
  • Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.

What makes Brown University Health unique

  • Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
  • Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
  • Epic, Workday, and Brown-aligned research integration create a larger operating platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Paid Sick Leave

Productivity Bonus

Stock Options

Company Equity

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Loan Assistance

Professional Development Budget

Education allowance

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Medical Insurance

Life Insurance

Disability Insurance

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