Data Governance Lead

Overview

Data Governance Lead

Reporting to: Head of Data Governance

Division/ Team: Data

Location: London

Regulated Position?: No

Position held within 3 Lines Model: 1st Line

About us

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

In London, Starr operates at the heart of the global specialty insurance market. Through our Lloyd’s platform and company market presence, we bring together deep underwriting expertise, strong broker relationships and meaningful capacity across a broad range of classes. 

We work in close partnership with brokers and clients, combining data, insight and experience to respond quickly, cut through complexity and deliver clear, practical solutions. It’s a fast-moving environment, where responsiveness, clarity and consistency define how we meet the moment.

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Role Purpose

Data is at the heart of our operational, strategic and regulated functions. We need to ensure our Data is managed to ensure quality, drive insights, and empower clear decision making across our combined Syndicates. Resulting in an improved end-user experience, highly trusted data and strong regulatory compliance. 

• Starr requires a Data Governance Lead to embed and continuously improve the data governance framework across its Syndicates, ensuring data is managed as a trusted asset that supports regulatory compliance, operational effectiveness, and strategic decision-making. 

• As the business continues to grow, this role will help mature and scale data governance and data quality capabilities to support: 

• Regulatory requirements including Lloyd’s Minimum Standards, Solvency II, Internal Model and Technical Provisions. 

• Operational requirements through effective management of critical data flows, data quality controls, issue remediation, and incident management processes. 

• The role is responsible for establishing and driving adherence to data governance policies, standards, and practices across business and functional areas, ensuring appropriate levels of data quality, ownership, protection, and consistency. 

• Acting as the central point of escalation for data governance, quality, and data protection matters, the Data Governance Lead will work closely with business and technology stakeholders to improve the value, integrity, and governance of critical data assets. 

• The role will establish and maintain a data quality framework covering critical data elements, key data flows, quality controls, monitoring, reporting, and issue management, ensuring clear ownership and accountability across the data lifecycle. 

• Support the development of data quality metrics, management information (MI), and governance reporting to monitor performance, policy compliance, and continuous improvement. 

• Drive adoption of a domain-led approach to data governance, helping business areas increase governance maturity and accountability for their data assets. 

Key Responsibilities

Working closely with the Global Head of Data Governance and the Data & Analytics Centre of Excellence (CoE), support the delivery of the enterprise data strategy and roadmap across the London Market business.  

• Develop and maintain the London Market Data Governance roadmap, aligned to strategic business and regulatory priorities. 

• Lead the implementation and adoption of data governance policies, standards, controls, and operating models. 

• Define and maintain clear data ownership and stewardship responsibilities and accountabilities across key business domains. 

• Partner with business and technology teams to ensure data requirements, controls, and protection needs are understood and embedded within operational processes. 

• Establish and maintain inventories of critical data elements, data flows, business glossaries, data dictionaries, authoritative sources, and ownership records. 

• Develop and implement data quality frameworks, controls, monitoring processes, KPIs, and reporting. 

• Lead data quality issue management and remediation processes, including escalation, root cause analysis, and resolution tracking. 

• Define governance and quality metrics and oversee compliance with data-related policies, standards, and regulatory requirements. 

• Manage governance initiatives and support Data Stewards in the execution of governance activities across business functions. 

• Chair Data Governance Committees and working groups, producing governance reporting and decision-support materials. 

• Provide regular governance, quality, and roadmap updates to senior management and contribute to Board-level reporting where required. 

• Support the effective use and management of external data sources, reducing duplication and improving value. 

• Promote data as a strategic business asset and identify opportunities to improve business performance through better use of information. 

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Conduct Rules

All employees are subject to the following regulatory conduct rules:

• You must act with integrity.
• You must act with due care, skill and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct
• You must act to deliver good outcomes for retail customers

Qualifications, skills and experience

• Experience in Data Governance and/or Data Quality roles.  

• Experience within a Lloyd’s Market or London Market Syndicate environment, with a strong understanding of underwriting, claims, reinsurance, actuarial, and finance functions and associated data flows.  

• Knowledge of insurance platforms and data ecosystems, including Policy Administration, Claims, Reinsurance, Exposure Management, and Pricing systems.  

• Experience implementing data governance frameworks and leading data quality improvement programmes.  

• Experience designing governance operating models, including policies, standards, processes, templates, roles, responsibilities, and controls.  

• Strong understanding of data management, data lifecycle management, and data quality principles. Knowledge of DAMA DMBOK, DCAM, CIMP, or similar frameworks would be advantageous.  

• Experience developing data quality reporting, management information, KPIs, and governance metrics.  

• Good understanding of insurance regulatory requirements, including Solvency II, Lloyd’s Principles, and related governance expectations.  

• Knowledge of data protection, risk management, compliance processes, and their interaction with data governance. 

• Strong stakeholder management and change leadership skills, with the ability to influence senior business and technology stakeholders.  

• Recognised subject matter expertise in Data Governance and Data Quality. 

Core behavioural expectations

• Analysis and decision making
• Innovation and problem solving
• Strategic perspective
• Commerciality
• Relationships
• Performance focus

Additional Information

• A full job description can be seen here

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.