Full-Time

Senior Staff Software Engineer

Network Infrastructure

Posted on 6/27/2024

Airbnb

Airbnb

10,001+ employees

Online marketplace for lodging and experiences

Compensation Overview

$244k - $305k/yr

+ Bonus + Equity + Benefits + Employee Travel Credits

Expert

Company Historically Provides H1B Sponsorship

United States

Currently, employees cannot be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware, and Rhode Island.

Category
Backend Engineering
Software Engineering
Requirements
  • BS, MS or Ph.D. in computer science or related field, or equivalent work experience
  • 12+ years of relevant work experience in infrastructure
  • Experience successfully delivering large scale multi-year roadmap with external dependencies
  • Experience running large scale edge systems (e.g. reverse proxies, DNS, CDN, network gateways) in native Public Cloud, experience working with Istio/Envoy is a plus.
  • Experience protecting websites against DDoS, Bot, and scrapers.
  • You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle.
  • You have excellent communication skills and the ability to work well within a team and with teams across the engineering teams.
  • You are a strong problem solver and have led a team that is on-call for production infrastructure before.
  • You are passionate about privacy, security, availability, operational excellence, technical quality and efficiency.
Responsibilities
  • Work with open source technologies and communities (e.g. envoy/istio) to build the next generation cross-region gateways and load balancers to deliver Airbnb's edge services;
  • Work with external partners, internal engineering stakeholders, and security teams to deliver privacy, security and Antibot/DDoS solutions on the edge;
  • Work with product and engineering teams to optimize the network performance for Airbnb services;
  • Guide a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions.
  • Communicate project progress, challenges, and opportunities to stakeholders.
  • Mentor and support team members to help them achieve their career and project goals.
  • Improve Edge Operations by optimizing observability, processes and reducing tech debt.

Airbnb operates an online marketplace that connects travelers with hosts offering lodging and unique tourism experiences. The platform allows hosts to list their properties, which can range from single rooms to entire homes, enabling guests to book accommodations that provide a more authentic local experience. Airbnb earns revenue through a commission system, taking a percentage from each booking made on its platform. With a presence in nearly every country, Airbnb has facilitated over 1.5 billion guest arrivals through its network of more than 5 million hosts. Additionally, the platform offers various local experiences organized by hosts, allowing guests to engage in activities that enhance their travel adventures.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Airbnb's AI bot enhances customer service, reducing need for human agents by 15%.
  • The relaunch of Experiences and new Services verticals expand Airbnb's market reach.
  • Increased demand for personalized travel experiences aligns with Airbnb's unique offerings.

What critics are saying

  • Stricter regulations on short-term rentals could limit Airbnb's market operations.
  • Competition from hotel chains adopting home-sharing models may erode Airbnb's market share.
  • Plateau in U.S. short-term rental usage suggests potential market saturation for Airbnb.

What makes Airbnb unique

  • Airbnb offers unique stays and experiences beyond traditional lodging options.
  • The platform connects hosts and guests globally, facilitating diverse travel experiences.
  • Airbnb's commission-based model incentivizes hosts to list unique properties.

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Benefits

Comprehensive health plans

Paid volunteer time

Healthy food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%
PhocusWire
May 13th, 2025
Airbnb Adds Catering, Massages, Personal Training And More In New 'Services' Business

Airbnb’s 2025 Summer Release has been highly anticipated thanks to the long-awaited, much discussed relaunch of the company’s Experiences vertical.Today, on the heels of mixed first quarter financial results, the short-term rental giant did officially relaunch Experiences, along with another new vertical, Airbnb Services, and a new mobile application. The new and refreshed Airbnb categories come after the company said in February that it would spend up to $250 million on new lines of business in 2025. At the time, Airbnb co-founder and CEO Brian Chesky called for “the beginning of a new Airbnb,” in line with his oft-discussed plan to expand beyond Airbnb’s core business.“Seventeen years ago, we changed the way people travel. More than 2 billion guests later, Airbnb is‬‭ synonymous with a place to stay,” Chesky said. “With the launch of‬‭ services and experiences, we’re changing travel again. Now you can Airbnb more than an Airbnb.”

PhocusWire
May 12th, 2025
97% Of Str Hosts Say Tech Is “Critical” To Success

A new report from vacation rental management platform Hospitable found that 96.8% of short-term rental (STR) hosts believe tech is “critical to their success.”In February, Hospitable surveyed 566 STR hosts across different management types, including self-managers, co-hosts and property managers. Data revealed that over 90% use property management software (PMS) for their operations, while 70% use dynamic pricing tools. Other important tools included smart locks, general accounting tools and guest verification, among others. Artificial intelligence is also on the rise.“While only a small percentage of hosts use third-party AI tools to manage their STRs, Hospitable has seen a big increase in hosts using built-in AI to streamline operations,” the report reads

PYMNTS
May 4th, 2025
Airbnb: 50% Of Users Turn To Ai Bot For Customer Service

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the use of this tool during the company’s recent first-quarter earnings call, TechCrunch reported Friday (May 2), saying that 50% of customers were already turning to the bot for customer service. “One thing I’ll say about AI … it is definitely making the customer experience easier. … It has already led to a 15% reduction in people needing to contact live human agents,” he said, adding that the company plans to offer the feature to all U.S. users this month

News Updates 24
May 2nd, 2025
Airbnb is quietly rolling out an AI customer service bot in the US

Airbnb is quietly rolling out an AI customer service bot in the US.

PhocusWire
May 1st, 2025
Amid "Uncertain" Times, Airbnb Reports Mixed Financial Results

As the travel industry faces unease due to economic and political concerns prompting shifts in global perception, Airbnb saw mixed results in the first quarter of 2025.The short-term rental giant saw a rise in revenue in the first quarter of 2025 compared to the same period in 2024. It also saw a rise in gross bookings value and nights and experiences booked, but net income and adjusted EBITDA were both down due to a number of factors outlined by the company in its shareholder letter. Brian Chesky, co-founder and CEO of Airbnb, said the results show that “no matter what’s happening in the world,” people will continue to choose to use Airbnb, because he believes the model is “inherently adaptable.”“It's something we've proven time and time again,” Chesky said. “We started Airbnb during the Great Recession of 2008. People turned to us for a more affordable way to travel, and they started hosting Airbnb to earn extra income. Then in 2020 when the pandemic hit, we provided a way for people to choose to travel close to home.”In 2020, Chesky said Airbnb’s business was “revalidated.”“Today, things feel uncertain once again, but just as we've shown in the past, as the world changes, Airbnb will continue to adapt,” Chesky said.Today, things feel uncertain once again, but just as we've shown in the past, as the world changes, Airbnb will continue to adapt.Brian Chesky, AirbnbWhen asked about booking shifts and the impact to the United States travel market, Ellie Mertz, chief financial officer of Airbnb, said the company has “absolutely” seen a decline in terms of popularity of the United States as a destination among inbound travelers.“What we have seen is that, number one, it's less popular to come to the U.S

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