Full-Time

Business Consultant

Content Management Services

Confirmed live in the last 24 hours

Veeva Systems

Veeva Systems

5,001-10,000 employees

Cloud solutions for life sciences sector


Mid, Senior

Remote in USA

Required Skills
Communications
Management
Marketing
Requirements
  • 3+ years of experience with a life sciences company or ad agency experience
  • Experience in managing digital assets/DAM librarian responsibilities
  • Background and industry experience within the commercialized product or brand domain landscape preferred
  • Strong track record of experience delivering customer management engagements
  • Possess a strong subject matter understanding of commercial content operations processes, tools, and systems supporting marketing and medical content in support of commercialized products in the life sciences
  • Core project/engagement management skills
  • Solid resource planning and problem-solving skills
  • Proficiency in training and guiding virtual teams
  • Strong analytical and problem-solving skills
  • Excellent oral and written communication skills
  • Ability to travel roughly 10% but this can vary depending on engagement
  • Experience working with a content management system/Digital Asset Management system; preferably, Veeva Vault
  • Bachelor’s degree is required
Responsibilities
  • Ensure systems, procedures, and methodologies are in place to support outstanding service delivery
  • Monitor and manage Content Stewards to support functions to ensure optimal service
  • Maintain high-performance levels for service-related processes and implement improvement activities
  • Develop a deep understanding of assigned engagements to gain insights into the scope of service delivery
  • Take accountability for service delivery performance, meeting customer expectations, and driving future demand
  • Define key performance indicators and metrics required for increased efficiency throughout the customer content management service engagements
  • Build strong relationships with Content Steward teams and internal stakeholders
  • Identify customer issues by maintaining an excellent relationship with end-users and stakeholders
  • Providing accurate and regular reports to the Customer on the performance of the service delivery
  • Assist in the development of content and service operating and governance models
  • Guide and train virtual Content Steward team members

Veeva Systems offers industry cloud solutions for the life sciences sector, providing technologies such as Vault Clinical Data Management, Vault EDC, Vault Coder, Vault Clinical Operations, Vault RIM Suite, Vault Quality Suite, Vault Safety Suite, Veeva Medical Suite, Veeva Data Cloud, and Veeva Commercial Cloud to support critical functions from R&D through commercialization. These technologies aim to streamline quality processes, manage clinical data, and improve regulatory compliance for life sciences companies.

Company Stage

IPO

Total Funding

$224M

Headquarters

Pleasanton, California

Founded

2007

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

34%

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement