Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Field Service Engineer 1

Equipment Field ServicePosted on Nov 11

Full-timeIndianapolis, IN, USANo salary listed

About the Job

Requirements

A Bachelor's degree is required; no prior experience is required.
Preferred fields of study include electrical, electronics, mechanical, or biomedical engineering, or a related scientific field.
Strong electronics and mechanical aptitude, including diagnosing issues to the component level, is required.
Fluency in English is required.
Proficiency with Windows operating systems, Microsoft Office, and service management software is required.
The ability to read and interpret technical diagrams, schematics, and documentation is required.
A valid driver's license and ability to travel up to 50–75% are required.
The ability to lift up to 50 lbs and stand for extended periods is required.
Availability to work flexible hours and respond to emergency service calls is required.
The ability to obtain credentials required to access customer facilities is required.
Experience installing, troubleshooting, and repairing sophisticated analytical instruments is preferred.
Advanced degrees or specialized certifications are a plus.
Experience with ultra-high vacuum systems and high-voltage equipment is preferred.
The candidate should be able to provide customer service and maintain a professional demeanor.
The candidate should demonstrate problem-solving capability and analytical thinking.
The candidate should have strong verbal and written communication abilities.
The candidate should have strong organizational and time-management skills.
The candidate should be able to work collaboratively and independently.

Responsibilities

Install, maintain, and repair a diverse range of high-value analytical instruments, including electron microscopes and chromatography systems.
Represent the company while delivering technical service to customers.
Build relationships with customers advancing research and innovation.
Help customers resolve complex problems and achieve their research goals.

Desired Qualifications

Additional language skills are welcome.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.

REQUIREMENTS:
• Bachelor's Degree, no prior experience required. Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
• Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
• Advanced degrees or specialized certifications are a plus
• Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
• Excellent customer service skills and professional demeanor
• Strong verbal and written communication abilities
• Fluency in English required; additional language skills welcome
• Demonstrated problem-solving capabilities and analytical thinking
• Proficiency with Windows operating systems, MS Office, and service management software
• Ability to read and interpret technical diagrams, schematics and documentation
• Valid driver's license and ability to travel up to 50-75%
• Physical ability to lift up to 50 lbs and stand for extended periods
• Experience with ultra-high vacuum systems and high voltage equipment preferred
• Availability to work flexible hours and respond to emergency service calls
• Must be able to obtain necessary credentials to access customer facilities
• Strong organizational skills and ability to manage time effectively
• Collaborative mindset with ability to work independently

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size: 10,001+
Company stage: IPO
Headquarters: Waltham, MA
Founded: 1956

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