Care Management Navigator
Norton Healthcare
Care Management Navigator
Norton Healthcare
Not-for-profit hospital system with clinics
In collaboration with the multidisciplinary healthcare team, the care manager assesses, plans, coordinates, monitors and evaluates the care, treatments and services necessary to meet the patient's individual care needs along the healthcare continuum. The care manager facilitates the effective use of resources, coordinates the discharge plan and assists in monitoring patient outcomes. The care manager provides ongoing support and expertise to the healthcare team and advocates for the patient throughout the patient stay. This collaborative process requires communication and coordination with the patient and/or the patient's representative along with other members of the healthcare team. The care manager applies established nationally recognized criteria sets to promote the delivery of medically appropriate and cost effective care. The care manager is responsible for assisting in maintaining a financially stable department, promoting their own professional development with an emphasis on evidence based practice and education supported by the Practice Governance Model.
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Not-for-profit hospital system with clinics
Norton Healthcare runs a not-for-profit health system serving adults and children in Kentucky and Southern Indiana, with five Louisville hospitals, affiliated facilities, and hundreds of clinics. It delivers inpatient and outpatient care across general and specialty services (heart, neuroscience, cancer, orthopedics, women’s and pediatric care) and uses telehealth and urgent care centers to reach patients at about 350 locations. The network relies on a large medical staff and ongoing clinical research to connect patients with trials and advanced treatments. Its aim is to provide broad, accessible care across the region while prioritizing community health and inclusive care, as reflected in its recognized LGBTQ+ equality and disability inclusion efforts.
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