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Hello Fresh

Meal-kit delivery service with subscriptions

Production Supervisor

Manufacturing & Production OperationsUpdated on Nov 5
Full-timeMississauga, ON, CanadaCA$65k - CA$70k

About the Job

Requirements

  • A bachelor's degree or related management work experience is required.
  • Two to three years of experience managing production within the food and beverage industry is required; experience at a fulfillment or distribution center is preferred.
  • Quantitative and analytical experience is required, including proficiency with Microsoft Excel and G-Suite applications.
  • The role requires providing guidance and direction to production lines.
  • The role requires creative and efficient problem-solving, ownership of processes, time management and prioritization based on process flow, initiative, self-motivation, and an entrepreneurial approach.

Responsibilities

  • Create weekly production documents for staging and production.
  • Ensure plans for Kitchen and Plating are executed and that issues are communicated and tracked.
  • Drive customer experience through production plan attainment, low error rates on plating adherence, staging pick accuracy, and on-time shipping.
  • Build and implement production cost techniques for production tasks and assembly with the Plating and Fulfillment team.
  • Monitor the Plating and Fulfillment plan, start times, dismissal times, and other daily activities.
  • Maintain Good Manufacturing Procedures and housekeeping standards in the production facility to ensure a safe work environment.
  • Use designated technology to ensure quality and accuracy of shipped products and efficient customer service.
  • Review customer error calls relating to Plating and Fulfillment to measure and track quality, accuracy, and pick metrics, and identify error trends to improve metrics.
  • Conduct daily 5S, process, and facility-readiness checks.
  • Work in compliance with Occupational Health and Safety acts and regulations.
  • Use personal protective and safety equipment and clothing as directed by the employer, and report workplace hazards and dangers to a supervisor or employer.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience at a fulfillment or distribution center is preferred.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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