Human Resources Coordinator / Housing Attendant

Seasonal

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Free friends & family day-ski vouchers (Periodic allotment)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

Position Title: Human Resources Coordinator / Housing Attendant, Fall & Winter 26/27 

Business Unit or Department: Human Resources, Employee Housing 

Position Reports to: Human Resources Manager 

Employee Type: Seasonal 

Location: Enumclaw & Crystal Mountain, WA

Pay Range: $21 - $24 hourly  

Crystal Mountain is the Pacific North West’s premier destination for skiers, snowboarders, and summer adventurers.  We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.   

A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. 

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.    

We are here to shape the future of mountain adventure. 

We Embrace Empowerment 

We Honor Authenticity 
We Cultivate Collaboration 

We Prioritize Purpose 

POSITION SUMMARY  

During the first month of employment, from mid-November through mid- to late December, the employee will work as an Employee Housing Attendant, with a primary focus on employee shuttle driving and maintaining the cleanliness of housing facilities. The Human Resources Coordinator role is the primary responsibility of this position and will become the main focus from mid-December through the conclusion of employment in late April.

The Housing Attendant is the primary person in charge of cleanliness and transportation. 

The Human Resources Coordinator supports business processes such as onboarding, staffing, and daily operations. They serve as the primary link between employees and the HR team by addressing general employee needs and directing concerns to the appropriate personnel. They also help employees understand their duties and responsibilities, as well as Crystal Mountain’s operating procedures and policies.

ESSENTIAL DUTIES - HR Coordinator

• Employee pass printing  

• Track & verify eligibility for employee ski perks.  

• Assist with general staff inquiries. 

• Monitors employee services email and distributes emails to appropriate HR team members   

• Plan & assist in the execution of employee events that fulfill the obligations of the J1 visa cultural events 

• Work with transportation in planning & logistics surrounding employee events. 

• Responsible for the cleanliness & overall appearance of the Employee Lounge. 

• Assist with employee Orientation and Onboarding.  

• Ensure that all decisions comply with company policies and regulatory standards. 

• Work with human resources team to advise them of staffing needs and other information necessary for the smooth flow of work  

• Oversee the flow of employee mail and packages 

• Report scheduling issues and job vacancies to HR and impacted department. 

• Assist human resources and/or assigned business unit with daily activities as required. 

ESSENTIAL DUTIES - Housing Attendant

• Conducts pre/post-trip inspections, level 1 basic maintenance (oil, fluid, fuel), and reporting mechanical issues. 

• Follows speeding laws, passenger capacity limits, and all other traffic laws. Mandatory safety training is required. 

• Ensures timely arrivals at collection points, passenger transport, and supervisor communication. 

• Transports employees to transit centers, shopping trips, appointments and activities. 

• Manages passenger behavior, ensuring safe disembarkation with personal belongings, and incident reporting. 

• Oversees sanitizing and stocking kitchen bathrooms, hallways, entryways, and common areas. 

• Gathers and transports trash/refuse to on-site dumpsters and manages compost and recycling collection and disposal.  

• Aids in maintaining common spaces, outdoor areas and reports maintenance requirements to facilities. 

• Covers day-to-day upkeep, handling move-ins/move-outs in the manager's absence, and departmental coordination. Assists management with room inspections and reports policy violations. 

• Serves as a point of contact for resident advisors, policy enforcement and community building.  

• Partners with Employee Experience Coordinator and International Employee Coordinators for events and activities.
  

EDUCATION, EXPERIENCE REQUIREMENTS, AND QUALIFICATIONS 

• High school diploma/GED. 
• Valid Drivers License and comfortable driving a 15 passenger van

• Experience as a Crystal Mountain employee highly beneficial. 

• Ability to efficiently manage people and resources. 

• Excellent English communication and interpersonal skills. 

• Proficiency in Microsoft Office Suite of applications. 

• Highly organized and detail oriented. 

• Ability to work independently and as part of a team. 

• Strong analytical skills combined with excellent written and verbal communication skills. 

• Demonstrated ability to adapt and grow as business needs change. 

• Ability to work in a self-directed environment. 

• Experience with J1 or H2B visa preferred. 

PHYSICAL DEMANDS AND WORKING CONDITIONS 

• Manual dexterity to operate a computer and other common office equipment on a constant basis. 

• Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis. 

• The ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. 

• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. 

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of the resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of the resort to be a positive influence on the transformation of the resort and its associated lines of business.  

Crystal Mountain is an Equal Opportunity Employer