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National Veterinary Associates

Provides veterinary network, partnerships, and resources

Hospital Operations Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMt Pleasant, SC, USA

About the Job

Requirements

  • A bachelor's degree in business or a related field is preferred.
  • Have 3–5 years of experience in a managerial role, including customer service experience.

Responsibilities

  • Own the hospital’s profit and loss and be accountable for its performance.
  • Collaborate with regional leadership to identify trends and forecast the hospital’s needs.
  • Manage accounts receivable.
  • Oversee hospital inventory and control facility and administrative costs.
  • Manage payroll for hospital staff.
  • Develop the hospital schedule and manage labor costs.
  • Champion change and identify, document, share, and promote best practices.
  • Lead the hospital team to enhance processes and workflows covering client service, operations, and administrative tasks.
  • Implement new technologies and initiatives to improve operational efficiency.
  • Establish and drive the culture of the hospital.
  • Track and maintain current licensures for all doctors of veterinary medicine.
  • Provide feedback and handle challenging conversations.
  • Demonstrate and reinforce the highest level of client service.
  • Collaborate closely with the managing veterinarian to ensure efficient and profitable hospital operations.

Desired Qualifications

  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus.

About the Company

National Veterinary Associates

Provides veterinary network, partnerships, and resources

NVA (National Veterinary Associates) builds a network of animal hospitals and pet resorts by partnering with veterinary practices. It provides these partners with support, resources, and access to a shared knowledge base to improve day-to-day operations, veterinary care, and animal welfare. The way it works is through partnerships: practices join the network and use the collective tools, training, and services to run their clinics more efficiently while keeping their own culture. This makes NVA different from competitors by leveraging a large, connected community that emphasizes collaboration, shared expertise, and sustainable growth across many clinics and facilities, rather than competing in isolation. The company’s goal is to raise the standard of care in veterinary medicine and pet care by enabling more practices to grow, share knowledge, and deliver better outcomes for animals and their owners.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$128M
Headquarters
Agoura Hills, CA
Founded
1996

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