U

University of New Orleans

Centralized Scholarships Coordinator

Administrative SupportUpdated on Nov 14
Full-timeNew Orleans, LA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited college or university is required.
  • Two years of experience in higher education administration, financial aid, student services, scholarship administration, accounting, or a related field are required.
  • Experience working with databases, reporting systems, or student information systems is required.
  • Proficiency in Microsoft Office applications, particularly Excel, is required.

Responsibilities

  • Serve as the primary administrator for the AwardSpring scholarship management system.
  • Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
  • Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
  • Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
  • Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
  • Develop and maintain AwardSpring documentation, procedures, and user guides.
  • Train campus stakeholders on AwardSpring functionality and best practices.
  • Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
  • Coordinate scholarship administration activities across academic and administrative units.
  • Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
  • Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
  • Assist with scholarship renewals, revisions, and updates as needed.
  • Monitor scholarship activity and follow up with departments regarding pending scholarship selections.
  • Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
  • Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
  • Assist departments and scholarship committees with scholarship administration processes and deadlines.
  • Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.
  • Maintain scholarship records, data integrity, and supporting documentation.
  • Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
  • Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
  • Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
  • Assist campus stakeholders with access to scholarship data and reports and provide guidance on interpreting and using data for planning and decision-making.
  • Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision-making and resource allocation.
  • Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
  • Support record retention, documentation requirements, and continuous process improvement initiatives.
  • Coordinate Louisiana Office of Student Financial Assistance scholarship administration activities, including TOPS and other state aid programs, as assigned.
  • Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
  • Maintain accurate scholarship records and documentation.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience administering AwardSpring or similar scholarship management software.
  • Experience with Banner, Workday, or other higher education systems.
  • Experience in student services, financial aid, scholarship administration, or related higher education functions.
  • Demonstrated ability to manage multiple projects and deadlines.

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