Shared Services Analyst
Ball
Shared Services Analyst
Ball
Aluminum packaging for beverages and products
At Ball, integrity and trust are the foundation of who we are. Guided by our core values —""We Care. We Work. We Win.”— we create a culture where every voice matters and every idea drives progress.
Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!
Create a new future. Apply Today.
Your Opportunity to Make an Impact
At Ball, every role contributes to something bigger. Learn how this opportunity will allow you to grow your career while making a lasting impact on our business, our communities, and our planet:
As a Shared Services Analyst, you will execute critical operational activities within a defined business process area while ensuring accuracy, efficiency, and a high level of service. You will work closely with team members, internal stakeholders, and external customers to support seamless end-to-end process execution, resolve issues, and identify opportunities for continuous improvement. This role plays an important part in the success of Global Business Services (GBS) Delivery Centers through reliable process execution and collaboration.
How You'll Make a Difference
The responsibilities below represent more than daily tasks. They are opportunities to make a difference, collaborate with talented colleagues, and contribute to meaningful outcomes:
Execute operational processes in accordance with established procedures, controls, and service standards.
Ensure accuracy and quality by identifying inconsistencies and delivering reliable process outcomes.
Research, analyze, and resolve process issues, discrepancies, and root causes while escalating concerns when appropriate.
Serve as a key point of contact for daily operational activities, responding to questions and supporting issue resolution.
Collaborate effectively with team members, internal stakeholders, and external customers to ensure seamless process execution.
Identify process improvement opportunities and participate in initiatives that enhance efficiency, quality, and performance.
Maintain accurate documentation and comply with SOPs, SOX requirements, and other regulatory standards as applicable.
What Helps You Thrive in This Role
We're looking for curious minds, collaborative spirits, and motivated professionals ready to make an impact. Here are the skills and experiences that will help you succeed in this role:
Bachelor's degree in Business or a related field, or equivalent relevant work experience.
1–3 years of relevant professional experience; experience within a functional business area preferred.
Strong organizational, multitasking, analytical, problem-solving, customer service, and communication skills.
Ability to learn new processes quickly, adapt to change, and take ownership of assigned work.
Fluency in English, both written and verbal; Portuguese language skills are desirable.
Proficiency in Microsoft Office applications, with SAP and/or JDE experience preferred.
Demonstrated ability to collaborate effectively, exercise sound judgment, and contribute to continuous improvement initiatives.
If you have a disability and/or long-term health condition that impacts your ability to access any of the information outlined in the job application process, please do not hesitate in letting us know, so that we can endeavour to provide it you in the most accessible format. Please email [email protected] with your access request, and somebody will respond to you within 3 business days.
Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
Ball Corporation is a global aluminum packaging company focused on sustainability and packaging solutions for beverages, personal care, and household products. It produces cans, bottles, and aerosol containers and operates worldwide with about 16,000 employees (founded 1880). Its products are made from aluminum and designed for consumer use in beverages and personal care items. The company emphasizes sustainable packaging practices and responsible manufacturing as part of its operations. Ball aims to deliver reliable, recyclable packaging at scale while expanding its product lines and geographic reach to meet customer needs. Compared with competitors, Ball combines a long history, large manufacturing footprint, and a clear emphasis on sustainability and aluminum packaging to differentiate itself in the packaging industry.
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