EAP On-site Clinician

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time - El Paso (Must be Licensed in Texas) to join our growing team.

Job Summary:

As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency. 

** Work schedule: 40 hours/week. On-Site Monday - Friday from 8 AM to 5 pm**

** Must be willing to occasionally travel to make site visits throughout the region. **

** Any approved Transportation or Lodging will be coordinated and reimbursed by Acentra Health; this will be discussed during the interviewing process. **

Job Responsibilities: 

• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts. 
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services. 
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services. 
• Refer to community resources to support clients’ well-being and mental health. 
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies. 
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff. 
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases. 
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices. 
• Create and manage productive and positive working relationships with local points of contact. 
• Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism. 
• Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs. 
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization. 
• Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing. 
• Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards. 
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision. 
• Additional related projects/tasks/duties as assigned by the position’s manager.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

Required Qualifications/Experience:

• An active, unrestricted Independent Licensed Counselor, Therapist, or Clinician in the behavioral health field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, LSW) issued by the State of Texas Regulation and Licensing Department. 
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field. 
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field. 
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. 
  • Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening. 

Preferred Qualifications/Experience:

• Cultural competency in working with Federal Government Clients.
• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Formal training in critical incident responses.
• Experience in facilitating critical incident responses. 
• Experience in content creation with PowerPoint presentations.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Visit us at Acentra Health 

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay range for this position is listed below. 

Range: $82,000 – $100,000

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Pay Range

USD $82,600.00 - USD $95,000.00 /Yr.