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Kaiser Permanente

Integrated healthcare provider and payer platform

Documentation Quality Auditor 3

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRenton, WA, USANo salary listedIn-person

About the Job

Requirements

  • Minimum one year of experience in International Classification of Diseases (ICD)-10-Clinical Modification, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding, including chart auditing, applying diagnoses and/or procedure coding, and/or conducting coding reviews.
  • An associate degree in Health Information Management, Health Care Administration, or a related field and at least three years of experience in health care compliance, health care operations (quality, risk), audit, insurance/health plan governance, coding, medical record review, or a directly related field; or at least four years of experience in those fields without the degree.
  • At hire, one of the following credentials is required: Certified Coding Specialist–Physician Based, Certified Professional Coder, Registered Health Information Technician, Certified Coding Specialist, or Registered Health Information Administrator.

Responsibilities

  • Provide resources, information, advice, and expertise to coworkers and members; seek and address performance feedback; mentor team members; pursue self-development; influence others through technical explanations and examples; adapt to change and help others adapt to tasks and processes; and support others' needs to achieve business outcomes.
  • Complete assignments autonomously using current subject-matter expertise and data; follow procedures and policies; support projects or initiatives; collaborate cross-functionally to solve business problems; escalate issues or risks; communicate progress; monitor priorities, deadlines, and expectations; and implement improvements for the team.
  • Compare coding and documentation across the enterprise to identify risks and remedies; conduct trend analyses of coding patterns, compliance drivers, liabilities, and performance indicators; and prepare standardized written or generated audit reports detailing identified opportunities.
  • Conduct special projects, audits, reviews, and monitoring of assigned business lines or scope to assess coding and documentation accuracy and quality; assess accuracy and completeness of coded documentation integrity; and ensure activities align with state and federal regulatory and reimbursement requirements and current documentation and coding guidelines.
  • Follow national, state, and organization-specific coding, billing, and documentation guidelines for leaders, attorneys, physicians, coders, compliance personnel, and billers to support consistent implementation and regulatory compliance; coordinate attendance at national committees; and attend National Compliance programs to maximize coding-resource utilization in audits, reviews, monitoring, and special projects.
  • Identify coding and documentation trends and opportunities; help assigned teams implement and monitor processes and workflows supporting regulatory requirements and organizational objectives; and communicate current regulation, policy, and guideline changes affecting coding and documentation to impacted employees.

Desired Qualifications

  • Risk Adjustment Certification.
  • Three years of auditing experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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