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Three Ships Beauty

Direct-to-consumer natural skincare, vegan, cruelty-free

Account Manager

Account ManagementPosted on Nov 9
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Three to five years of experience in sales or account management, focused on retailer-specific sales goals.
  • A proven track record of growing sales and building strong retailer relationships.
  • Proficiency in Google Workspace and Excel.
  • Ability to travel up to 10% of the time for retailer meetings, store visits, and trade shows.
  • Ability to analyze complex issues and data and turn them into clear, actionable plans.
  • Strong storytelling and negotiation skills across email, video, phone, and in-person interactions.
  • Understanding of retail best practices for growing sell-through.

Responsibilities

  • Own primary wholesale accounts and grow the top 20 revenue-driving independent accounts by building relationships with owners, buyers, and store teams.
  • Meet regularly with each account to review the business, identify opportunities, and build joint growth plans.
  • Review retail net shipment sales weekly to track monthly and annual targets and grow revenue through new products, expanded assortment, and reorders.
  • Present new product development and seasonal plans to accounts, including at market meetings.
  • Negotiate terms, promotions, and placements that benefit both the retailer and the company.
  • Prospect for and onboard new strategic, specialty, and independent wholesale partners through outbound prospecting and trade shows.
  • Build promotion strategies for each account, including promotions, gratis, sampling, training, displays, and events, and use trade marketing spend effectively to generate return on investment.
  • Track program results to identify sell-through drivers and guide investment.
  • Partner with Marketing on campaign, promotional, and educational emails to retailers.
  • Work with the Senior Sales & Education Manager to plan in-store events, create displays and in-store assets, and train store teams to increase in-store sales.
  • Visit, train, and educate key accounts in person to strengthen relationships and optimize the brand's in-store presence.
  • Build and maintain a profit and loss statement for each key account, tracking revenue, trade spend, gratis, discounts, and margin.
  • Use account profit and loss statements to guide trade marketing investment and recommend where to increase or reduce spending.
  • Partner with the manager and Finance on annual account budgets and forecasts, and flag risks and opportunities early.
  • Work with Operations on inventory forecasting so retailers remain stocked and orders are restocked on time to avoid stockouts.
  • Partner with Ecommerce and Operations to keep wholesale ordering smooth for accounts.

Desired Qualifications

  • Experience in a product-based industry such as beauty, food, fashion, or hard goods.
  • Experience working with beauty retailers such as Sephora and Shoppers Drug Mart.
  • Experience with Shopify or wholesale platforms such as Faire.
  • Experience working for a direct-to-consumer business.
  • A track record of growing sell-through through trade marketing and promotions.
  • Experience at a startup, independent brand, or lean organization.

About the Company

Three Ships Beauty

Direct-to-consumer natural skincare, vegan, cruelty-free

Three Ships Beauty is a direct-to-consumer indie skincare brand that offers affordable, all-natural products that are vegan and cruelty-free. Its range includes cleansers, masks, and serums designed for diverse skin types (acne-prone, oily, dry, and sensitive) with transparent ingredient lists. The brand emphasizes openness about formulations and prices, encouraging customers to scrutinize what they use. Its approach centers on online sales with bundled kits and merchandise, plus free shipping on orders over a certain amount. Unlike larger brands, Three Ships Beauty focuses on straightforward, accessible skincare with clear ingredient information and a transparent pricing model.

Company size
11-50
Company stage
Seed
Total funding
$4.6M
Headquarters
Toronto, Canada
Founded
2017

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