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Amgen

Makes biotech medicines for serious illnesses

Director, Field Effectiveness - Rare Disease and Oncology

Sales OperationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Doctorate degree and 4 years of sales analytics and/or field effectiveness experience, or a master's degree and 8 years of sales analytics and/or field effectiveness experience, or a bachelor's degree and 10 years of sales analytics and/or field effectiveness experience.
  • At least 4 years of experience directly managing people and/or leading teams, projects, programs, or directing resource allocation; this experience may overlap with the required technical experience.

Responsibilities

  • Own program management and oversight of the functional plan and execution of field effectiveness programs and initiatives.
  • Develop the department’s organizational design, roles and responsibilities, and goals and objectives to deliver Field Effectiveness capabilities.
  • Lead or co-lead special initiatives and projects, including sales force size and structure and launch readiness.
  • Monitor field performance and execution, identify issues and opportunities, and recommend solutions.
  • Coordinate execution and pull-through of field force projects, including customer targeting, field reporting, field alerts and suggestions, omnichannel and digital work, and field transformation.
  • Lead and develop a team, providing mentorship, coaching, and training.
  • Collaborate with the Global Commercial Capabilities & Innovation organization to align and support timely and accurate field effectiveness processes and deliverables.
  • Monitor industry trends and the marketplace to evolve capabilities and adapt to changing business needs.
  • Proactively monitor business performance and execution, identify issues and opportunities, and recommend solutions or course-correction tactics.
  • Optimize the field insight process to ensure efficient, high-quality reporting.
  • Lead cross-functionally to improve field force effectiveness, including through digital tools.
  • Advise cross-functional teams on field force activities based on prior experience, industry trends, and advancements.
  • Liaise with operational delivery teams to escalate support needs, new projects, or process recommendations and ensure field satisfaction.
  • Lead or co-lead special initiatives and projects that drive business results through project planning and management.

Desired Qualifications

  • Experience building and developing teams.
  • Ability to think creatively and innovatively to influence sales leadership.
  • Strong analytical skills to diagnose business issues and incorporate findings into strategies, plans, and tactics to achieve business objectives.
  • Ability to lead cross-functional teams to identify, prioritize, and implement field operations process improvements.
  • Ability to work effectively with partners to ensure alignment and support for initiatives.
  • Ability to clearly communicate the vision, goals, and progress of initiatives to partners at all organizational levels.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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