Assistant Manager

Job Description

We are seeking a dynamic and experienced Assistant Manager to join our team in Old Bridge, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in overseeing daily operations, leading team members, and ensuring exceptional customer service.

• Assist the store manager in planning, directing, and coordinating daily store operations
• Lead, motivate, and mentor team members to achieve individual and store goals
• Ensure high standards of customer service and address customer inquiries or concerns
• Implement and maintain merchandising and visual standards
• Monitor and analyze sales performance, inventory levels, and other key metrics
• Assist in hiring, training, and developing new team members
• Ensure compliance with company policies, procedures, and safety regulations
• Manage staff schedules and payroll processes
• Contribute to loss prevention efforts and maintain store security
• Step in for the store manager in their absence, making critical decisions as needed

Qualifications

• 2-3 years of experience in a supervisory or management role, preferably in a retail environment
• Proven leadership skills with the ability to motivate and develop team members
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and decisive decision-making skills
• Exceptional organizational and time management skills
• Proficiency in Microsoft Office Suite and point-of-sale systems
• In-depth knowledge of retail operations, procedures, and best practices
• Experience in customer service and conflict resolution
• Bachelor's degree in Business Administration, Management, or related field preferred
• Flexibility to work varying shifts, including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 25 pounds

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists