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Wawa

Runs convenience stores with made-to-order foods

Food & Beverage Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeSmyrna, TN, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Flexible availability to work various shifts, including weekends and holidays, is required to meet business needs.
  • Strong leadership experience, ideally in food service or retail environments, is a plus.
  • Excellent communication, organization, and customer service skills are required.
  • Ability to multitask, make decisions, and drive change in a fast-paced environment is required.
  • Problem-solving skills to drive results, boost sales, and streamline operations are required.

Responsibilities

  • Oversee all food and beverage operations, ensuring efficient and consistent operations, and work alongside the General Manager and Assistant General Manager to oversee daily operations with a focus on a fresh, efficient, and customer-focused experience.
  • Take ownership of food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering.
  • Drive food service sales and performance goals with a focus on quality and consistency; monitor trends and work with peers to create action plans to optimize results.
  • Serve as the in-store expert on food programs, promotions, and marketing initiatives.
  • Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
  • Support hiring, scheduling, training, and team development; recognize strong performance and help Associates grow.
  • Maintain a clean, safe, and inviting food service area that meets health and safety standards.
  • Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Desired Qualifications

  • Strong leadership experience, ideally in food service or retail environments, is a plus.

About the Company

Wawa

Runs convenience stores with made-to-order foods

Wawa runs a large network of convenience retail stores that offer fresh, made-to-order foods and beverages, coffee, fuel services, and surcharge-free ATMs. Customers visit Wawa to get everyday items quickly, with options to customize orders at in-store counters or kiosks and to refuel vehicles. The company differentiates itself through its strong focus on its associates and community, providing extensive benefits (ESOP, tuition reimbursement, 401(k), health coverage, wellness programs) and opportunities for volunteering and charitable giving, which supports employee retention and neighborhood engagement. Wawa emphasizes growth and expansion to serve more regions, while aiming to brighten customers’ days with friendly service and reliable daily stops.

Company size
10,001+
Company stage
Grant
Total funding
$710K
Headquarters
Taguig, Philippines
Founded
1865

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