Host/ess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role:

The Part-Time Seaway Host/Hostess is responsible for managing reservations, greeting and seating guests, and supporting the overall operation of Seaway’s restaurant, bar, and outdoor dining areas. This role works closely with restaurant leadership, servers, bartenders, and culinary teams to ensure a seamless dining experience while maintaining Four Seasons service standards. This position is part of the Food & Beverage team at Seaway and reports to Food & Beverage Management.

What you will do:

• Welcome and greet guests in a warm, professional, and personalized manner

• Coordinate reservations, waitlists, and guest seating to maximize flow and guest satisfaction

• Seat guests according to preferences, availability, and operational needs

• Respond to telephone inquiries, reservation requests, and guest questions professionally and efficiently

• Build relationships with returning guests and recognize guest preferences whenever possible

• Maintain accurate reservation records and communicate important guest information to the service and culinary teams

• Assist with planning and coordinating special occasions, celebrations, and large reservations

• Maintain and prepare menus, reservation materials, and host stand supplies for each meal period

• Ensure all greeting, seating, and telephone standards are consistently maintained

• Maintain strong knowledge of food, beverage, wine, cocktail, and specialty menu offerings

• Assist Servers and Bussers with table setup and large party accommodations when needed

• Partner with Concierge, Culinary, and other resort departments to ensure special requests are fulfilled

• Support holiday, seasonal, and special event reservations and guest communications

• Maintain a clean, organized, and welcoming host stand and restaurant entrance area

• Assist other Food & Beverage outlets as business levels require

What you bring:

• High school diploma or equivalent experience

• Minimum of 6 months of restaurant, hotel, hospitality, or guest service experience preferred

• Previous host/hostess experience in an upscale restaurant, resort, or hotel preferred

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• Strong guest service and relationship-building abilities

• Knowledge of restaurant reservation systems, including OpenTable, preferred

• Basic knowledge of food, wine, cocktails, and restaurant operations preferred

• Ability to read, write, and communicate effectively in English

• Ability to work indoors and outdoors in varying weather conditions

What we offer:

• Competitive Salary & Wages

• Comprehensive Benefits Package

• 401(k) Retirement Plan

• Excellent Training and Development Opportunities

• Complimentary Accommodations at other Four Seasons Hotels and Resorts

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

Schedule & Hours:

• Part-time schedule required

• Flexible availability including mornings, evenings, weekends, and holidays

Work Authorization:

• Candidates must have valid authorization to work in the United States at the time of application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal