Simplify Logo

Full-Time

Sales Support

Full-Time, Madison

Confirmed live in the last 24 hours

Rag & Bone

Rag & Bone

501-1,000 employees

Contemporary fashion brand for clothing and accessories

Consumer Goods

Compensation Overview

$18 - $20Hourly

Entry, Junior

New York, NY, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Prior work experience in a retail stock, logistics, and/or customer service
Responsibilities
  • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
  • Assist with inventory and stock management
  • Ensure maximization of storage and capacity in all product and supply categories
  • Assist with the investigation and rectification of inventory discrepancies
  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
  • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
  • Have proper understanding of BOH/FOH IT systems, including POS transaction
  • Meet store and metric goals
  • Ensure brand mission is brought to life and introduced to everyone that walks into our store
  • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Maintain a knowledge and understanding of all policies and procedures
  • Consistently act within the core values of rag & bone
  • Identify opportunities to support the team in delivering best in class customer service
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

Company Stage

M&A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2002

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by Guess and WHP Global brings significant financial backing and strategic support, potentially accelerating Rag & Bone's growth and market reach.
  • Partnerships with companies like Astound Commerce and Incu Pty. enhance Rag & Bone's digital and physical retail presence, improving customer experience and operational efficiency.
  • New store openings, such as the one in Tampa, Florida, indicate ongoing expansion and increased brand visibility in key markets.

What critics are saying

  • Integration with Guess and WHP Global could lead to cultural and operational challenges, potentially disrupting Rag & Bone's established brand identity.
  • The highly competitive fashion industry requires continuous innovation and adaptation to changing trends, posing a risk if Rag & Bone fails to stay ahead.

What makes Rag & Bone unique

  • Rag & Bone's commitment to high-quality craftsmanship and urban style sets it apart in the fashion industry, appealing to discerning customers who value authenticity and timeless design.
  • Their direct-to-consumer model, combined with personalized styling services, offers a tailored shopping experience that enhances customer loyalty and satisfaction.
  • The brand's strong emphasis on sustainability and ethical practices resonates with modern consumers who prioritize responsible fashion choices.