Full-Time

Sales Support

Full-Time, Madison

Posted on 9/25/2024

Rag & Bone

Rag & Bone

501-1,000 employees

Contemporary fashion brand for clothing and accessories

Consumer Goods

Compensation Overview

$18 - $20Hourly

Entry, Junior

New York, NY, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Prior work experience in a retail stock, logistics, and/or customer service
Responsibilities
  • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
  • Assist with inventory and stock management
  • Ensure maximization of storage and capacity in all product and supply categories
  • Assist with the investigation and rectification of inventory discrepancies
  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
  • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
  • Have proper understanding of BOH/FOH IT systems, including POS transaction
  • Meet store and metric goals
  • Ensure brand mission is brought to life and introduced to everyone that walks into our store
  • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Maintain a knowledge and understanding of all policies and procedures
  • Consistently act within the core values of rag & bone
  • Identify opportunities to support the team in delivering best in class customer service
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

Company Stage

Acquired

Total Funding

N/A

Headquarters

New York City, New York

Founded

2002

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition by Guess and WHP Global strengthens market position and resources.
  • Partnership with Astound Commerce enhances global direct-to-consumer operations.
  • New store openings expand physical retail presence in key markets.

What critics are saying

  • Integration challenges with new ownership under Guess and WHP Global.
  • Dependence on direct-to-consumer model may limit market reach.
  • Fashion industry volatility could impact sales and brand stability.

What makes Rag & Bone unique

  • Combines British heritage with modern New York design for unique fashion appeal.
  • Offers personalized styling services enhancing customer satisfaction and loyalty.
  • Focuses on high-quality craftsmanship and ethical practices in fashion.

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