W

Walmart

Sells groceries and essentials in stores and online

Academy Coach

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeOoltewah, TN, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Be a current Walmart associate with 18 months of experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
  • If applying for a position in a store that sells firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • If applying for a position in a store that sells ammunition, have a state-issued Certificate of Eligibility.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Responsibilities

  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
  • Conduct training classes in accordance with the block schedule by executing designed activities and completing additional activities as indicated, such as monitoring Virtual Reality training utilization overnight and teaching end-of-day activities across multiple Academy locations, including virtually.
  • Stay informed on changes in store processes by working with associates and leaders within the home store.
  • Provide supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
  • Deliver training to facility-level associates through regional-level leadership using different modalities, such as in-person training, Academy Connect, and Virtual Reality; implement and support training for specialty and change initiatives.
  • Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in business processes and practices.
  • Conduct visits within facilities in the assigned area to ensure classroom learnings are translating to expected performance of facility processes, and report to facility and catchment leadership.
  • Engage in content teach-backs and co-facilitation of content with peer Academy Coaches and Academy leaders, focusing on giving and receiving feedback using the Academy model Situation-Behavior-Impact and continuously improving facilitation and delivery skills.
  • Coordinate with facility and facility leadership by providing insight on talent potential and feedback on succession plans, and provide weekly leadership feedback on participants attending Salaried Manager Core training.
  • Conduct facilitation audits on all Academy roles.
  • Participate in content development and reviews by providing feedback and suggestions to the Learning Services team, and conduct assessment reviews in partnership with the Learning Services team to validate content accuracy.
  • Support adoption of structure and change initiatives by engaging with associates within the home and assigned facilities, educating associates through classroom training and virtual classroom facilitation.
  • Support Academy facilities outside of class delivery time by providing customer service, assisting in facility processes, and executing tour-to-teach.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through belonging, and create opportunities for associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; and support company goals through positive impact, belonging, waste reduction, and local giving.
  • Act in a selfless manner and be humble, self-aware, honest, fair, and transparent.
  • Deliver results while putting the customer first, adapt to how, where, and when customers shop, and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvements, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Have salaried Walmart operations experience supervising five or more direct reports, with responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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