UCSF

Public health sciences university in San Francisco

Medical Assistant 3

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA$36.59 - $45.66In-person

About the Job

Requirements

Completion of an approved Medical Assistant program or an equivalent combination of training and experience.
Knowledge and abilities essential to successful performance of the assigned duties.
Current American Heart Association CPR certification.
At least one year of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations.
Ability to sit at a computer terminal for extended periods and keyboard without restrictions.
Strong computer skills, including basic keyboarding and experience and ability to work effectively in Microsoft Word and Excel.
Ability to prioritize and work efficiently with patient and provider communications through email, fax, and phone systems.
Organizational and problem-solving skills.
Excellent verbal skills.
Interpersonal skills.
Strong writing skills, including the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians.
Current American Heart Association CPR certification.
CPT-1 certification is required for Primary Care departments. Applicants without CPT-1 certification will be hired as Hospital Assistant II and reclassified to Hospital Assistant 3 after receiving CPT-1 certification from the State of California.

Responsibilities

Assist in delivering care to patients seen in the practice and perform assigned patient-care procedures supporting those services.
Adhere to the department's Telephone and House Standards.
Assist with front- and back-office responsibilities, including scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations, and coordinating required medical and financial information.
Support efficient patient flow and multiple physicians.
Communicate with referring physicians' offices and serve as a liaison for outside providers.
Handle insurance authorizations and pharmacy refills, complicated treatment authorizations, and hospital admission arrangements.
Monitor patient flow in and out of the clinic; obtain and document vital signs, height, weight, pain screening, and chief complaints; and room patients as needed.
Use ApeX to document within the scope of practice of a Medical Assistant.
Assist nurses and providers with preparation for examinations and equipment, including biopsy and PAP procedures.
Assist with procedures required for the department specialty as determined by the Clinical Manager or Administrative Director.
Perform in-basket functions assigned for patient messages, laboratory results, authorizations, and other tasks.
Chaperone medical providers as needed; notify providers of patient delays and service issues; help facilitate provider punctuality; communicate delays to the front-office team; assist patients with issues and complaints using conflict-management skills; and share relevant information and observations with other health team members.
Complete referrals to other providers as ordered by physicians, obtain insurer authorizations for medications, and assist physician staff in writing and sending patient communications.
Maintain clean, well-stocked examination rooms; order and maintain supplies; and maintain laboratory equipment and supply standards as directed by nursing staff or an appropriate supervisor.
Perform other duties as assigned.

Under supervision of the Clinical Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients being seen in the practice. They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices,and serves a liaison for the outside providers. They are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.

REQUIRED QUALIFICATION

Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification
Minimum of 1 year of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations
Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel.
Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
Excellent organizational and problem-solving skills.
Excellent verbal skills.
Excellent interpersonal skills
Strong writing skills to include the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians

REQUIRED LICENSES/CERTIFICATIONS

Current American Heart Association CPR certification
CPT-1 Certification required for Primary Care departments
- ****If applicant does not have a CPT-1, they will be hired as Hospital Assistant II and will be reclassified to a Hospital Assistant 3 once they receive CPT-1 certification with the State of California

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
30%	YES	Monitors patient flow in and out of the clinic. Obtains patient’s vital signs, height, weight, pain screening, and documentation of chief complaints, and may room the patient. Utilizes ApeX for documentation within the scope of practice of an Medical Assistant
10%	YES	Assists nurses and providers in preparation for exam and/or equipment (i.e. biopsy/PAP)
10%	YES	Assists with procedures as required for the department specialty and determined by the Clinical Manager or Administrative Director
20%	YES	Performs in basket functions identified as area of responsibility related to patient’s messages, labs, authorizations and other tasks
10%	YES	Acts as chaperone as needed for medical providers. Notifies providers of patient delays and service issues. Advocates for patients by helping facilitate provider punctuality. Communicates provider delays to front office team and assists patients with issues and complaints utilizing conflict management skills. Shares pertinent information and observations with other health team members.
10%	YES	Other duties as assigned such as completing referrals to other providers as ordered by the physician, obtaining authorizations from insurers for medications, and assisting the physician staff in writing and sending out patient communication
5%	YES	Maintains clean, well-stocked exam rooms. Responsible for ordering and maintaining supplies. Maintenance of lab equipment and supply standards as directed by nursing staff or appropriate supervisor.
5%	YES	Perform other related duties as needed

100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.

Budgeted Job Salary Range: 36.59-45.66

About the Company

UCSF

Public health sciences university in San Francisco

UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1864

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