Novant Health

Integrated health network with care facilities

Patient Services Coordinator 3

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeGreer, SC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
One year of clerical experience in a medical office setting is required; other related experience may be considered in lieu of medical office experience.
Knowledge of medical office software for updating patient demographic information, posting charges and copays, and scheduling patient appointments is required.
Excellent verbal communication skills are required.
Ability to work with changing priorities is required.
Organizational, problem-solving, and critical-thinking skills are required.
Ability to interact with individuals of all cultures and levels of authority is required.
Ability to maintain confidentiality is required.
Ability to function as part of a team and demonstrate initiative is required.
Basic medical terminology is required; this knowledge may be obtained through formal classes or work experience.
A high level of working knowledge of EPIC systems is required.
Detailed knowledge of multiple payors' billing requirements is required.
Familiarity with coding requirements for the practice specialty is required.

Responsibilities

Coordinate patient scheduling, registration, and check-in activities.
Verify and update patient demographic and insurance information.
Process copays, charges, and payment transactions accurately.
Resolve patient inquiries and support care coordination efforts.
Maintain accurate records using EPIC and other practice systems.

Desired Qualifications

Proficiency in all computer software utilized in the practice is preferred.

What We Offer

Patient Service Coordinator III

Facility: BRIO Primary Care | Location: Greer, South Carolina | Position Type: Full-Time | Work Schedule: Monday through Friday | Job Opening ID: [198363]

Join a collaborative clinic team dedicated to delivering remarkable patient experiences while supporting career growth and work-life balance.

Why Team Members Choose This Role

Day 1 medical, dental, and vision benefits
Future Forward tuition support
Career growth opportunities
PTO and retirement benefits
Supportive team culture

What You'll Do

Coordinate patient scheduling, registration, and check-in activities.
Verify and update patient demographic and insurance information.
Process copays, charges, and payment transactions accurately.
Resolve patient inquiries and support care coordination efforts.
Maintain accurate records using EPIC and other practice systems.

What We're Looking For

Required

Education: High School Diploma or GED, required.
Experience: One year of clerical experience in medical office setting, required.

Other related experience may be considered in lieu of medical office experience.

Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

Preferred

Additional skills preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

198363

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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