Instructional Designer / Trainer

Job Description

Design learning programs in Community Services
We're looking for an experienced instructional design professional to join atWork Australia on a 6-month contract. This is a project focused role creating Community Services based learning programs for our frontline employment services teams.

This is not a traditional training facilitation role. You'll spend most of your time designing learning solutions, developing engaging content, and partnering with internal and external subject matter experts to build capability across the business.

What You'll Do

• Design and develop engaging learning programs across multiple learning modalities.
• Partner with subject matter experts and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet learning needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback, using insights to improve outcomes.
• Support LMS administration, ensuring compliance and mandatory training requirements are met.
• Facilitate engaging training programs for diverse audiences across Australia.

Qualifications

You'll be an experienced learning professional who enjoys building programs from the ground up.

You'll bring:

• Significant instructional design experience, gained across all learning modalities
• Commercially minded, designing learning solutions aligned to business needs
• Demonstrated ability to get things done, meet expectations, and deliver on commitments
• Strong project and stakeholder management skills, with the ability to influence outcomes
• Analytical and solutions-focused, using data and insights to identify capability gaps and learning opportunities
• Organised and proactive, managing competing priorities and delivering to deadlines
• Engaging facilitator for virtual and face-to-face learning

Experience in employment services, community services, disability sectors will be highly regarded.

Additional Information

We believe in supporting you, so you can support others.
Enjoy a range of benefits including:

• Hybrid Working Arrangements
• Leadership development & career pathways across MedHealth
• Quarterly social events & recognition programs
• Wellbeing initiatives & Employee Assistance Program (EAP)
• Fitness Passport
• Salary packaging & the ability to purchase additional leave
• All the tools and tech you need to thrive
• Great company culture and collaborative team

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.