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Tailor

Headless ERP platform for omnichannel retail

Internal Editor

Product MarketingUpdated on Nov 13
Full-timeRemote in Japan¥7M - ¥15M

About the Job

Requirements

  • The candidate must be able to structure complex topics and express them in compelling language for target audiences, with advanced verbalization and editing skills.
  • The candidate must be able to understand complex technologies and product concepts and reshape them into persuasive narratives tied to customer problems and decision-making.
  • The candidate must deeply understand B2B and IT business dynamics, including enterprise decision-making processes and layered stakeholder interests, and communicate in the appropriate context.
  • The candidate must be able to break abstract goals into concrete tasks, engage internal and external stakeholders, and drive projects to completion.
  • The candidate should be intellectually humble and curious, and willing to learn unfamiliar technical and business domains.
  • The candidate should independently form and test hypotheses, and be willing to execute in ambiguous situations.
  • The candidate should be willing to challenge established approaches and redefine them from first principles when needed for business growth.
  • The candidate should commit beyond the boundaries of a narrowly defined role and proactively take actions needed for management and business growth.

Responsibilities

  • Define what value customers understand and why they choose the company’s products and services, considering customer challenges, decision-making structures, and the competitive environment.
  • Design consistent communication of the value definition across customer touchpoints, including sales, content, and public relations.
  • Understand target customers’ challenges and decision-making processes, including those of executives and business owners.
  • Define positioning in light of competitors and alternatives, and reframe concepts such as Headless ERP and Composable ERP into meaningful customer value.
  • Translate product concepts and features into business value and reasons for customer decisions.
  • Build convincing narratives explaining why the product is needed now, based on customer challenges and organizational context, and establish consistent product messaging.
  • Plan and produce white papers, customer case studies, web content, sales materials, and public relations content.
  • Adapt and deploy messaging for appropriate channels, and plan longer-term awareness-building through channels such as podcasts and events.
  • Align understanding with sales, consulting, and product teams; support the design of sales materials and proposal narratives; and help employees communicate externally with consistent messaging.

About the Company

Tailor

Headless ERP platform for omnichannel retail

Tailor provides a headless ERP platform for modern retail and e‑commerce brands. It runs as a composable, API‑first backend that handles inventory, supply chain, purchasing, production, accounting, and omnichannel orders, while the frontend is decoupled and can use Tailor’s modules or custom interfaces; it also integrates with 50+ tools via APIs/GraphQL. Unlike monolithic ERP systems, Tailor offers a lightweight, flexible headless architecture for DTC and B2B brands with light manufacturing, enabling rapid customization and easy tool connections. Its goal is to help fast-growing retailers automate operations and adapt quickly to market changes, with plans to expand in North America and continue product development including AI features.

Company size
201-500
Company stage
Series A
Total funding
$30.7M
Headquarters
Tokyo, Japan
Founded
2021

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