Full-Time

Floor Manager

Coach, Leicester

Confirmed live in the last 24 hours

Nike

Nike

10,001+ employees

Designs and sells athletic footwear and apparel

Consumer Goods

Junior, Mid

Leicester, UK

Category
Customer Success Management
Sales & Account Management
Required Skills
Inventory Management
Customer Service
Data Analysis
Requirements
  • Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience
  • Ability to coach and develop a strong team
  • Effective communicator, brand ambassador, and innovative leader
  • Demonstrated ability to apply product sales techniques
  • Flexible with scheduling and available to work retail hours (***), which may include day, evening, weekends, and/or holidays, based on department and store/company needs
Responsibilities
  • Delivering exceptional consumer service and ensuring a premium brand experience for our consumers
  • Coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere
  • Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns
  • Identify and solve problems in partnership with your store leadership
  • Be a brand ambassador for NIKE’s initiatives
  • Ensure the store complies with all NIKE standards and guidelines
  • Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
  • Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
  • Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
  • Being responsible for monthly initiative launches
  • Using our reporting tools to make the best commercial decisions
  • Achieving accurate inventory to fulfill digital orders
  • Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
  • Leading team Engagement on NIKE Community Ambassador activities
  • Partnering with senior store leadership, you will oversee the hiring processes including onboarding
  • Being responsible for store scheduling
  • Working collaboratively with store team to implement & maintain a positive NIKE culture
  • Leading by example and the delivery of our sales floor service and bring the consumer journey to life
  • Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
  • Completing specific training and share completion with athlete services
  • Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, aiming to reduce its environmental impact while promoting positive social change. The company's goal is to maintain its position as a leader in the sportswear market by continuously innovating and building strong relationships with its customers.

Company Stage

IPO

Total Funding

N/A

Headquarters

Beaverton, Oregon

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Nike's continuous product innovation and collaborations keep the brand fresh and appealing to a wide audience, fostering ongoing consumer engagement.
  • The company's focus on sustainability and social responsibility can attract a growing segment of environmentally and socially conscious consumers.
  • Nike's extensive retail and online presence, combined with its membership program, provides multiple channels for consumer interaction and sales growth.

What critics are saying

  • Nike's recent Q1 earnings slump indicates potential financial challenges that could impact future growth and investment in innovation.
  • The highly competitive sportswear market requires constant innovation and marketing to maintain market share, posing a risk if Nike fails to keep pace.

What makes Nike unique

  • Nike's strong brand loyalty and innovative product lines, such as the Zoom Fly 6 and Air Rift, set it apart in the competitive sportswear market.
  • Collaborations with cultural icons like Wu-Tang Clan and De La Soul enhance Nike's appeal and cultural relevance, distinguishing it from competitors.
  • Nike's commitment to sustainability and gender equity initiatives, such as the partnership with NRPA, reinforces its brand as socially responsible and forward-thinking.

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