Adventist Health

Faith-based nonprofit integrated health system

Patient Care Coordinator - Surgery

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeBakersfield, CA, USAIn-person

About the Job

Requirements

An associate’s or technical degree in business, healthcare, or computer science, or an equivalent combination of education and related experience, is preferred.
A high school education, GED, or equivalent is preferred.
Associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Responsibilities

Facilitate appropriate patient admissions and ensure the needs of patients and staff are met.
Act as a liaison between staff and patients regarding scheduled visits.
Perform admitting, receptionist, and clerical duties to process and schedule patients efficiently for the department.
Facilitate day-to-day business operations.
Answer phones, take messages, and direct calls to the appropriate person.
Admit patients into the clinic; pull charts; process encounter forms; verify insurance and patient information in the computer; update and copy or scan insurance information for clinic registration; and prepare charts with the forms needed to complete visits.
Prepare and complete patient referrals, obtain authorizations, and assist patients and physicians with referral coordination.
Complete and forward requested information, charts, records, documents, and films; request previous patient records as needed; maintain departmental records, reports, and statistics; file department materials; and order and maintain office supplies and equipment.
Identify patients’ insurance status and benefit ranges, collect copayments, and identify service limits.
Provide appropriate forms to billing and other departments and assist with maintaining hospital forms.
Perform confidential clerical duties, including data entry, obtaining signatures for required documents and consent forms, filing, and answering phones.
Schedule patient appointments and obtain billing, insurance, and demographic information.
Inform patients of examination preparations and remind them of preparations when confirming appointments.
Digitize films from prior studies, receive payment from attorneys for copying films or creating CDs, and coordinate film storage in the assigned area.
Schedule appointments and make reservations for departmental needs such as classes, programs, and in-services.
Keep waiting rooms neat, clean, and organized; communicate with people waiting; monitor alarm panels and report alarms to the appropriate department; and provide coverage or assistance as needed to maintain departmental quality standards.
Compile information for reports, manuals, handouts, and meetings.
Perform other job-related duties as assigned.

Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks.

Job Summary:

Facilitates patient admissions are appropriate. Ensures the needs of patients and staff are met. Acts as liaison between staff and patients regarding scheduled visits. Performs a variety of admitting/receptionist/ clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations.

Job Requirements:

Education and Work Experience:

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Essential Functions:

Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to complete the visit. Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
Completes and forwards all required information, charts, records, documents and/or films as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Performs filing activities for department. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Digitizes films from prior studies. Receives payment from attorneys for copying films or creating CDs. Coordinates the storage of films in the assigned storage area. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Pay Range: The estimated base pay for this position is $25.00 to $29.56. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

About the Company

Adventist Health

Faith-based nonprofit integrated health system

Adventist Health is a faith-based nonprofit health system with more than 400 sites of care, including 26 acute care hospitals, primarily on the West Coast and in Hawaii. It provides a full range of health services—from primary and specialty care to hospital-based treatments and wellness programs—delivered across an integrated network of clinics, hospitals, and care facilities. Revenue comes from patient services, insurance reimbursements, and government programs, and earnings are reinvested back into communities to improve health outcomes and expand access to care. The organization differentiates itself through its nonprofit, faith-based model and by reinvesting earnings into community health, along with its broad, integrated network that covers preventive, primary, specialty, and acute care. Its goal is to improve health outcomes for the communities it serves and to expand access to high-quality care.

Company size: 10,001+
Company stage: Grant
Total funding: $210K
Headquarters: Roseville, CA
Founded: Not listed

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