Floral and Gift Specialist
About the job
- Must be at least 18 years of age.
- Must be able to work and travel between the Waconia and Minnetrista store locations.
- Prior customer service or retail experience is preferred.
- Must be able to stand frequently, bend, and lift up to 40 pounds.
- Must be able to use point-of-sale systems, phones, packing tools, and floral tools, and work in refrigerated environments and around cleaning agents.
- Must have availability for a flexible schedule that may include mornings, evenings, weekends, and holidays; the floral department is open 8 a.m.–7 p.m. Monday through Friday and 8 a.m.–4 p.m. Saturday and Sunday.
- The position is scheduled for 10–25 hours per week.
- Greet customers and assist them in selecting floral arrangements, plants, and gifts for different occasions.
- Recommend products based on customer preferences and occasion type.
- Answer phones, take orders, ensure order details are accurate, and fulfill orders in a timely manner.
- Handle returns or customer concerns using a service-first approach.
- Price products and merchandise the department.
- Process and re-cut flowers, perform quality control, and water plants to maintain freshness and display standards.
- Organize and maintain cleanliness in the department and retail work areas.
- Wrap, package, and present floral and gift items attractively for pickup and delivery.
- Maintain well-stocked displays of floral gifts, candles, plush items, balloons, and accessories.
- Help prepare floral deliveries.
- Collaborate with team members during peak seasons and events.
- Prior customer service or retail experience.
About the company
Mackenthun's Fine Foods is a family-owned regional grocery chain in Minnesota that operates full-service supermarkets in Waconia, Lonsdale, Minnetrista, and Montgomery. Its core offering is a meat department that functions like a traditional butcher shop and smokehouse, producing 40+ varieties of brats, smoked hams, turkeys, summer sausage, and jerky on-site from German recipes. The stores also include scratch bakery, deli with catering, fresh seafood, organic produce, floral, in-store pharmacy, and Caribou Coffee at several locations, emphasizing fresh, homemade, locally sourced products. The company differentiates itself from larger chains through its long family heritage across four generations and a focus on local production, aiming to provide a community-focused shopping experience and sustain the business for future generations.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Waconia, Minnesota
Founded
1917
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Simplify's Take
What believers are saying
- The Minnetrista store opened in 2024 and still features active expansion signage.
- Mackenthun's posted 2025 and 2026 awards across seafood, marketing, and social media.
- October 2026 promotions and September 2026 dietitian content show active merchandising and traffic generation.
What critics are saying
- Waconia faces Aldi, Cub Foods, and Hy-Vee competition in 2026.
- Three Minnesota stores expose Mackenthun's to single-market disruptions and family succession strain.
- If meat quality slips, Mackenthun's loses its clearest moat and most loyal shoppers.
What makes Mackenthun's Fine Foods unique
- Since 1917, Mackenthun's built a family butcher brand around homemade sausages.
- 2025 awards prove meat excellence: Gold Minnesota's Best Sausage and Brat.
- Minnetrista's 2024 store bundles groceries, Caribou, wine, and smokehouse under one roof.
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Benefits
- Earned Safe & Sick Time
- 10% discount at any Mackenthun’s locations
- Referral bonuses
- Dietitian services