Mackenthun's Fine Foods

Family-owned Minnesota grocer with butcher shop

Floral and Gift Specialist

Retail SalesConfirmed live in the last 24 hours

Part-time$14 - $17 /hr

About the Job

Requirements

Must be at least 18 years of age.
Must be able to work and travel between the Waconia and Minnetrista store locations.
Prior customer service or retail experience is preferred.
Must be able to stand frequently, bend, and lift up to 40 pounds.
Must be able to use point-of-sale systems, phones, packing tools, and floral tools, and work in refrigerated environments and around cleaning agents.
Must have availability for a flexible schedule that may include mornings, evenings, weekends, and holidays; the floral department is open 8 a.m.–7 p.m. Monday through Friday and 8 a.m.–4 p.m. Saturday and Sunday.
The position is scheduled for 10–25 hours per week.

Responsibilities

Greet customers and assist them in selecting floral arrangements, plants, and gifts for different occasions.
Recommend products based on customer preferences and occasion type.
Answer phones, take orders, ensure order details are accurate, and fulfill orders in a timely manner.
Handle returns or customer concerns using a service-first approach.
Price products and merchandise the department.
Process and re-cut flowers, perform quality control, and water plants to maintain freshness and display standards.
Organize and maintain cleanliness in the department and retail work areas.
Wrap, package, and present floral and gift items attractively for pickup and delivery.
Maintain well-stocked displays of floral gifts, candles, plush items, balloons, and accessories.
Help prepare floral deliveries.
Collaborate with team members during peak seasons and events.

Desired Qualifications

Prior customer service or retail experience.

Description

Job Summary

Join our team part time and provide a warm and welcoming experience for guests exploring Mackenthun’s Floral and Gift selections. This role focuses on exceptional customer service, product knowledge, and gift presentation while supporting store events and daily department operations.

Key Responsibilities

Guest Engagement and Service

Greet customers and assist with selecting floral arrangements, plants, and gifts for every occasion
Provide product recommendations based on customer preferences and occasion type
Answer phones, take orders, and ensure all order details are accurate and fulfilled in a timely manner
Handle returns or concerns with a service-first approach that builds lasting customer relationships
Product pricing and merchandising
Process and re-cut flowers, perform quality control and water plants to maintain freshness and display standards
Department organization and cleanliness

Gift Presentation and Merchandising

Wrap, package, and present floral and gift items attractively for pickup and delivery
Maintain well-stocked displays of floral gifts, candles, plush, balloons, and accessories

Support and Coordination

Help prepare floral deliveries
Collaborate with team members during peak seasons and events
Maintain cleanliness and organization in work and retail areas

Requirements

Qualifications

Must be at least 18 years of age
Must be able to work/travel between our Waconia and Minnetrista store locations
Prior customer service or retail experience preferred
Friendly, helpful, and confident in engaging with guests
Strong attention to detail and follow through
Strong written and verbal communication to ensure accuracy in orders

Working Conditions and Physical Demands

Frequent standing, bending, and lifting up to 40 pounds
Use of point-of-sale systems, phones, and packing tools
Extended periods in refrigerated environments
Use of floral tools and exposure to cleaning agents

Availability

Flexible schedule that may include morning, evenings, weekends and holidays
Floral department is open 8am-7pm Mon-Fri and 8am-4pm Sat and Sun
10-25 hours per week

Benefits Summary for Part Time Employment:

Earned Safe & Sick Time
Shift differentials for working Sundays & Holidays
10% discount at any Mackenthun’s locations
Referral bonuses
Dietitian services

About the Company

Mackenthun's Fine Foods

Family-owned Minnesota grocer with butcher shop

Mackenthun's Fine Foods is a family-owned regional grocery chain in Minnesota that serves communities with full-service supermarkets. The meat department operates like a traditional butcher shop and smokehouse on-site, offering 40+ varieties of brats, hams, turkeys, summer sausage, and jerky using German recipes. It differentiates itself by focusing on fresh, homemade, and locally sourced products, complemented by a scratch bakery, full-service deli, seafood, organic produce, pharmacy, and Caribou Coffee at several locations. Its goal is to provide a community-focused shopping experience and sustain the family business for future generations.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Waconia, MN
Founded: 1917

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