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Handicap International

Disability-focused humanitarian aid and empowerment

Agente Técnico Cualificado de Salud Mental y Apoyo Psicosocial

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeGuasdualito, Venezuela$1k - $1.2k

About the Job

Requirements

  • A university-level professional degree in Psychology, with professional federation registration and good standing.
  • At least 2 years of verifiable clinical or community experience implementing Mental Health and Psychosocial Support projects.
  • Verifiable prior fieldwork experience with NGOs or international cooperation agencies.
  • Verifiable experience supervising, supporting, and coordinating community agents or non-specialized personnel.
  • Experience with Community-Based Protection strategies, empowering local networks to identify risks and create protective environments.
  • Solid knowledge of Inter-Agency Standing Committee (IASC) guidelines on Mental Health and Psychosocial Support in emergencies and Psychological First Aid.
  • Solid knowledge of differentiated care models and mainstreaming an inclusive approach for people with disabilities and diverse gender and age identities.
  • Fluent Spanish, including excellent technical and clinical report writing.
  • Knowledge of international humanitarian architecture and active coordination with Health and Protection Clusters.
  • Ability to adapt traditional clinical tools to community-based approaches.
  • Proficiency with office software and field data-collection platforms.
  • Ability to synthesize and systematize qualitative information and prioritize operational and clinical data.
  • Ability to prioritize and manage personal time and the time of assigned human resources.
  • Ability to supervise teams, delegate tasks, transfer knowledge, and support the professional development of Mental Health and Psychosocial Support staff.
  • Ability to apply ethical protocols, informed consent, and confidentiality safeguards for sensitive data.
  • Ability to identify protection risks, handle disclosures of gender-based violence safely, and coordinate intersectoral referral pathways.
  • Ability to assess local power dynamics and ensure service targeting does not exacerbate tensions, applying Do No Harm principles.
  • Ability to cooperate and communicate assertively with local authorities and communities.
  • Ability to adapt methods and learn new sector standards, while constructively analyzing existing frameworks.
  • Ability to maintain professional boundaries, manage stress in work with survivors of critical events, and seek supervision when needed.
  • Commitment to inclusion and ensuring interventions respect dignity and promote participation of historically excluded populations.
  • Ability to travel as required.

Responsibilities

  • Provide direct, focused, non-specialized psychosocial support and interventions at Level 3 of the IASC pyramid, ensuring that the approach does not exceed the project's scope.
  • Proactively and safely identify protection risks during community activities and individual care.
  • Provide a safe, dignified, person-centered initial response to unsolicited disclosures of gender-based violence or rights violations, applying protection principles and facilitating informed, safe referrals to specialized actors without independently managing legal or social cases.
  • Map, activate, and regularly audit referral pathways to ensure timely referral of complex cases to psychiatric, medical, or protection services.
  • Supervise or rigorously carry out case management and triage, ensuring quality initial support, proper case-file creation, follow-up, and ethical closure.
  • Ensure direct interventions and inter-agency referrals follow confidentiality, informed-consent, and Do No Harm principles, mitigating risks of revictimization.
  • Participate in interdisciplinary case conferences with Protection teams to promote holistic approaches and aligned intervention plans.
  • Provide technical guidance and support to projects, project technical agents, project leaders, and specialists in accordance with sector frameworks and standards.
  • Ensure project activities meet internal quality and technical standards, and propose adjustments or improvements as needed.
  • Adapt project documentation in accordance with global technical standards and norms.
  • Contribute technical activity reports by collecting and analyzing data with project and Monitoring, Evaluation, Accountability and Learning teams.
  • Coordinate and collaborate with technical project partners when delegated by the specialist or project manager.
  • Deliver project-based technical learning and contribute to technical learning based on lessons learned and good practices.
  • Ensure global and field technical specialists have needed information and collaborate with technical divisions as required.
  • Collect materials for capitalization exercises and scientific documentation; propose research and study topics; supervise research data collection; and contribute to evaluation terms of reference.
  • Adapt activities to audit recommendations and implement recommendations to improve project technical quality.
  • Ensure technical quality and relevance of project activities within the area of expertise, conduct project self-assessments, and participate in evaluation cycles under the project manager's supervision.
  • Uphold standards and anticipate and prepare for adjustments across the Humanitarian-Development-Peace nexus.
  • Contribute to development of the sector, HI's technical influence, and dissemination of HI expertise; represent HI technical expertise by delegation in relevant local, regional, and international networks and with local partners.
  • Contribute to technical staff recruitment, lead or contribute to technical training, support competency-updating plans for sector technical agents, and potentially serve as an external evaluator.
  • Contribute to developing a local talent pool by conducting technical interviews, making recommendations, and identifying training and support needs.
  • Coordinate technical staff development and facilitate a community of practice with the regional technical division; provide technical training to staff as needed.
  • Contribute to operational data design and collection, activity monitoring, ad hoc data collection, and evaluation of project completion in the area of expertise.
  • Ensure data processing complies with established Information Management and Monitoring, Evaluation, Accountability and Learning standards and sector technical guidance.
  • Transmit and contribute to advocacy messages within the work area.
  • Draft new content to continue or expand projects and contribute to proposals for new opportunities within the technical area.
  • Support or implement program emergency-preparedness measures and adapt working methods during emergencies to contribute to an effective humanitarian response.

Desired Qualifications

  • Postgraduate studies, specialization, or diplomas in Clinical Psychology, Community Social Psychology, or Crisis Interventions.
  • English at B1 level.

About the Company

Handicap International

Disability-focused humanitarian aid and empowerment

Handicap International, also known as Humanity & Inclusion, is an international non-profit organization focused on disability. It works with people with disabilities in diverse settings—from conflict zones to development contexts—to improve their access to essential services, rehabilitation, livelihoods, and inclusion. The organisation delivers aid and support through programmes in about 60 countries and responds to emergencies, helping people become self-reliant. It operates through a network of eight national associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, United Kingdom, USA) that provide funding, resources, and project management. Unlike some aid groups, it is non-governmental, non-religious, non-political, and non-profit, centering the needs and rights of people with disabilities. Its goal is to enable people with disabilities to participate fully in society and to strengthen their independence and resilience in all contexts.

Company size
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Total funding
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Headquarters
Lyon, France
Founded
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