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Roche

Global pharmaceuticals and diagnostics company

Senior Program Manager Performance Insights

Program ManagementPosted on Nov 9
Full-timeOceanside, CA, USA

About the Job

Requirements

  • A bachelor's degree or foreign equivalent in Science, Engineering, or Data Analytics is required.
  • At least 5 years of progressive, post-baccalaureate experience as a Scientist, Research Assistant, or in a related position is required.
  • Experience with regulated documentation, traceability, and data integrity practices for clinical and technical operations is required.
  • Experience delivering technical training and structured knowledge transfer to end-users of medical equipment and processes is required.
  • Experience with data preparation, statistical analysis, predictive modeling, machine learning, and data visualization using Python is required.
  • Experience with evidence synthesis and structured research methods for digital health technology assessment is required.
  • Experience with structured problem-solving and process improvement in regulated technical environments is required.

Responsibilities

  • Contribute to the design and deployment of data initiatives that deliver accurate, timely, and actionable insights for decision-making.
  • Improve digital performance management tools and advanced analytics to support business performance and operational excellence.
  • Own lifecycle management and continuous improvement of Digital Performance Management tools and governance, including configuration, user support, and sustaining routines.
  • Translate operational priorities into performance measures by aligning definitions, data sources, targets, and escalation triggers for key performance indicators.
  • Collect, validate, and analyze operational, quality, and delivery data to identify trends, risks, and constraints, and summarize insights for leaders in a decision-ready format.
  • Design and maintain dashboards and standardized reports that provide timely, accurate visibility into site performance and improvement priorities.
  • Partner with cross-functional teams to automate data generation and reporting workflows, improve data quality controls, and reduce manual effort.
  • Support monthly management performance reviews by preparing narratives, insights, and decision points, and track actions and follow-up items to closure.
  • Facilitate workshops and working sessions to define escalation criteria, tiered review expectations, and standard work for performance management.
  • Support technical transfer and manufacturing readiness by providing visibility into program milestones, instrument and process performance, and emerging risks.
  • Apply analytical methods, including statistical analysis and predictive modeling, to improve monitoring and early warning capabilities.
  • Maintain compliant documentation of methods, assumptions, reporting logic, and training materials in accordance with quality and data governance requirements.

About the Company

Roche

Global pharmaceuticals and diagnostics company

Roche is a global leader in pharmaceuticals and diagnostics. It develops medicines and diagnostic tools that help detect, monitor, and treat diseases, using research and biotechnology to drive new therapies and tests. Roche combines drug development with in-house diagnostic products to support personalized medicine, where treatments are tailored to individual patients based on test results. Its approach differs from many peers by integrating drug discovery with diagnostic capabilities and by expanding its research through strategic acquisitions (like Genentech) to strengthen its biotechnology and R&D capabilities. The company’s goal is to improve patient outcomes and healthcare worldwide by delivering reliable medicines, accurate diagnostic tests, and data-driven care.

Company size
1-10
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1896

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