Full-Time

Senior Talent Business Partner – Senior Human Resources Business Partner

Technology

Posted on 8/7/2024

Airbnb

Airbnb

10,001+ employees

Online marketplace for lodging and experiences

Compensation Overview

$196k - $245k/yr

+ Bonus + Equity + Benefits + Employee Travel Credits

Expert

Company Historically Provides H1B Sponsorship

United States

Must live in a state where Airbnb, Inc. has a registered entity; occasional in-office work may be required.

Category
Human Resources
People & HR
Required Skills
Communications
Management
Connection
Connection
Connection
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Requirements
  • 15+ years of progressive HR experience in a high speed, high growth environment; BA/BS in related field; MA/MBA is a plus.
  • Strong analytical skills and uses data to influence strategic decisions at the executive level.
  • Impeccable judgment and ability to balance the needs of the company, managers and employees.
Responsibilities
  • Partner with Business leaders to provide thought leadership regarding organizational and people-related strategy and execution that’s aligned with business strategies.
  • Is a trusted advisor to senior leaders who operates with a strong business mindset and understanding of business needs.
  • Take risks in designing and delivering 21st Century Talent programs and solutions to creatively solve business challenges in areas such as employee engagement, talent design, workforce planning, cultural change, organizational design, and change management.
  • Have a data driven mindset to assess organizational metrics and provide insights to leaders to drive business outcomes.
  • Partner with leaders to build high performing leadership teams and coaches executives to enhance their leadership effectiveness.
  • Design and deliver key inclusion programs/initiatives that continue to build a sustained culture of belonging.
  • Actively engage in various leadership forums to diagnose and solve talent and organization related problems.
  • Advocate for and represent teams’ needs to the global EX team and senior leadership.
  • Provide consultative support and guidance to managers on implementation of core HR/Talent programs.
  • Guide and coach managers on how to appropriately manage and resolve complex HR issues (e.g., performance management, rewards, mutual separations, conflict management...).
  • Work closely with Talent COE partners (Total Rewards, Learning, D&B, Talent Design and Internal Comms) to deliver world class talent programs to deliver business results.
  • Promote a culture of feedback and open communication, reinforcing our mission and core values.
  • Serve as a mentor to other Talent Partners and support their development through knowledge sharing and partnership.

Airbnb operates an online marketplace that connects travelers with hosts offering lodging and unique tourism experiences. The platform allows hosts to list their properties, which can range from single rooms to entire homes, enabling guests to book accommodations that provide a more authentic local experience. Airbnb earns revenue through a commission system, taking a percentage from each booking made on its platform. With a presence in nearly every country, Airbnb has facilitated over 1.5 billion guest arrivals through its network of more than 5 million hosts. Additionally, the platform offers various local experiences organized by hosts, allowing guests to engage in activities that enhance their travel adventures.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for eco-friendly accommodations aligns with Airbnb's sustainable listings.
  • The 'workcation' trend boosts demand for properties with strong Wi-Fi and workspaces.
  • Airbnb's adaptability proven during crises, like the 2008 recession and 2020 pandemic.

What critics are saying

  • Stagnation in the U.S. short-term rental market may hinder Airbnb's growth.
  • Regulatory challenges arise from safety compliance issues, like those in Spanish islands.
  • Decline in U.S. travel popularity could impact Airbnb's domestic market performance.

What makes Airbnb unique

  • Airbnb offers unique local experiences through its Experiences platform, enhancing guest stays.
  • The platform's global reach allows hosts to monetize properties in nearly every country.
  • Airbnb's AI customer service bot improves user experience by reducing need for human agents.

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Benefits

Comprehensive health plans

Paid volunteer time

Healthy food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-2%
PYMNTS
May 4th, 2025
Airbnb: 50% Of Users Turn To Ai Bot For Customer Service

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the use of this tool during the company’s recent first-quarter earnings call, TechCrunch reported Friday (May 2), saying that 50% of customers were already turning to the bot for customer service. “One thing I’ll say about AI … it is definitely making the customer experience easier. … It has already led to a 15% reduction in people needing to contact live human agents,” he said, adding that the company plans to offer the feature to all U.S. users this month

News Updates 24
May 2nd, 2025
Airbnb is quietly rolling out an AI customer service bot in the US

Airbnb is quietly rolling out an AI customer service bot in the US.

PhocusWire
May 1st, 2025
Amid "Uncertain" Times, Airbnb Reports Mixed Financial Results

As the travel industry faces unease due to economic and political concerns prompting shifts in global perception, Airbnb saw mixed results in the first quarter of 2025.The short-term rental giant saw a rise in revenue in the first quarter of 2025 compared to the same period in 2024. It also saw a rise in gross bookings value and nights and experiences booked, but net income and adjusted EBITDA were both down due to a number of factors outlined by the company in its shareholder letter. Brian Chesky, co-founder and CEO of Airbnb, said the results show that “no matter what’s happening in the world,” people will continue to choose to use Airbnb, because he believes the model is “inherently adaptable.”“It's something we've proven time and time again,” Chesky said. “We started Airbnb during the Great Recession of 2008. People turned to us for a more affordable way to travel, and they started hosting Airbnb to earn extra income. Then in 2020 when the pandemic hit, we provided a way for people to choose to travel close to home.”In 2020, Chesky said Airbnb’s business was “revalidated.”“Today, things feel uncertain once again, but just as we've shown in the past, as the world changes, Airbnb will continue to adapt,” Chesky said.Today, things feel uncertain once again, but just as we've shown in the past, as the world changes, Airbnb will continue to adapt.Brian Chesky, AirbnbWhen asked about booking shifts and the impact to the United States travel market, Ellie Mertz, chief financial officer of Airbnb, said the company has “absolutely” seen a decline in terms of popularity of the United States as a destination among inbound travelers.“What we have seen is that, number one, it's less popular to come to the U.S

Yahoo
Apr 24th, 2025
Meet DOLLA in an exclusive hilltop Eid Open House

24 Apr - Airbnb's highly anticipated annual Riangnya Raya Open House is back, this time co-hosted by Malaysia's favourite girl group, DOLLA!

PhocusWire
Apr 21st, 2025
Short-Term Rentals: A Category At A Crossroads

The short-term rental (STR) sector was once the pandemic-era darling—offering privacy, safety and space when travelers needed it most. But now, as the dust settles, its place in the lodging landscape is less assured. Usage among United States leisure travelers has plateaued at around one quarter of the market since 2020, according to Phocuswright's recent report: U.S. Short-Term Rentals 2025: Guest Attitudes and Decision Making. That stability may appear promising, but it also masks a deeper issue: stagnation. While Airbnb continues to post strong earnings, the category overall is grappling with reputational drag fueled by viral headlines, uneven guest experiences and rising scrutiny from the next generation of travelers

INACTIVE