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Mercier Consultancy Group

Norwegian Speaking Customer Experts for Mercedes-Benz - Norwegian

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece

About the Job

Requirements

  • Native or fluent spoken and written Norwegian is mandatory.
  • A valid EU passport is mandatory.
  • A strong interest in the automotive industry and luxury vehicle technology is required.
  • Previous experience in high-end customer service or automotive support is an asset.

Responsibilities

  • Provide support for Mercedes-Benz vehicle owners.
  • Manage inquiries about vehicle technical features, after-sales services, and dealership support.
  • Use diagnostic systems to resolve customer concerns.
  • Collaborate with internal teams to provide a seamless service experience for Norwegian-speaking clients.
  • Stay updated on automotive innovations and vehicle models to provide guidance.
  • Document interactions accurately in the company database to support service improvement.

About the Company

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