Finance Operations Associate

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. 

If you have experience in Finance Operations (collections, cash application and / or general ledger reconciliations) and are looking for a new challenge, we would love to hear from you. 

Zurich Canada is currently looking for an Finance Operations Associate to join our high-performing finance team responsible for supporting a variety of Finance Operations tasks.  

Reporting to the Finance Accounting and Reporting Manager, you will provide support to Financial Operations across a range of general ledger and reporting functions. This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for an existing vacancy. 

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals. 

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

What you will do

• Collection, Reconciliation, Cash Application and Invoicing.
• Collects and reconciles premiums and non premiums, invoices or applies cash.  
• Collects and minimizes outstanding balances and delinquencies to assigned accounts. 
• Anticipate customer needs, monitor trends in order to recommend changes and provide regular status updates. Identify and resolve problems, verify accuracy of processed transactions, reconcile and perform duties per defined procedures. 
• Establishes and maintains internal and external relationships stakeholders such as brokers, underwriters etc. 
• Provides technical guidance, work direction, and analytical support to the team.
• Analyze account information to identify and reconcile discrepancies and/or conduct research on financial data.
• Assist and support department initiatives.

Job Qualifications - What you bring to the table

Required: 

• Bachelor’s Degree and 3 or more years of experience in the Finance Operations area 
• OR 
• High School Diploma or Equivalent and 5 or more years of experience in the Finance Operations area 
• AND 
• Knowledge of insurance industry agreements and loss sensitive programs 

• Preferred: 
• Bachelor’s Degree in Accounting or Finance 
• Intermediate proficiency in Accounting, Accounts Payable (A-P), Accounts Receivable (A-R), Financial and Accounting Systems, Financial Record Keeping, and General Ledger (G-L) 
• Strong written and verbal communication skills 
• Advanced Microsoft Office skills 
• Knowledge of accounting principles 
• SAP knowledge 
• Accounting and close process experience 

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $55,000 - $70,000 . This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate’s skills and experience. 

Our Culture

• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact. 
• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. 
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. 
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion. 
• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities. 
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources. 
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award. 

  Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 900 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.