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Jakala

Data-driven AI marketing and analytics solutions

Associate Manager Energy & Petrol

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-time€37k - €50k /yr

About the Job

Requirements

  • At least 4–5 years of experience in a consulting firm, with direct exposure to clients managing customer bases of more than 500,000 end users; experience in Energy & Petrol is preferred.
  • Experience on Sales & Marketing projects, from customer-base analysis through strategy definition and operational execution.
  • Ability to analyze data and define insights.
  • Experience designing contact plans, planning campaigns, coordinating content, and potentially managing professional partners.
  • Ability to organize work effectively.
  • Relational and communication skills for managing senior stakeholders and presenting strategic content.
  • Good knowledge of English.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Responsibilities

  • Support clients managing millions of end users in defining and executing customer lifecycle management strategies, from onboarding and retention to customer value development and commercial decision support.
  • Turn customer-base analyses into concrete strategic recommendations, coordinate complex workstreams, and manage client relationships with ownership and autonomy.
  • Define and conduct analyses and interpret data to develop strategies and action plans.
  • Design and oversee the execution of marketing and customer relationship management initiatives throughout the customer lifecycle, ensuring deliverable quality and progress.
  • Manage client relationships independently, from operational planning through evaluation of results, building trust and credibility over time.
  • Present results and recommendations clearly and effectively, including to C-level audiences, with concise communication and strategic perspective.

Desired Qualifications

  • Familiarity with an enterprise-scale marketing automation platform such as Salesforce Marketing Cloud, Microsoft Customer Insights Journey, Adobe Campaign, Mapp, or equivalent.
  • Knowledge of analytics tools such as Power BI and Tableau, or general familiarity with SQL concepts.

About the Company

Jakala

Data-driven AI marketing and analytics solutions

JAKALA helps clients improve marketing and customer engagement by using data, AI, and creative expertise across strategy, technology, and operations. It works by integrating client data with media channel management to produce data-driven insights and AI-powered activations that optimize marketing plans and ROI. It differentiates itself with an end-to-end approach—from data governance and insights to activation and media management—strengthened by acquisitions like ClaraVista and GotU to broaden AI and digital media capabilities. The goal is to deliver meaningful, lasting impact by helping clients understand their customers, engage them effectively, and achieve higher returns on marketing investments.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$49.5M
Headquarters
Milan, Italy
Founded
2000

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