Full-Time

Senior Account Strategist

Posted on 12/19/2024

Propel

Propel

51-200 employees

Mobile app for managing social benefits

Compensation Overview

$150k - $175kAnnually

+ Performance-based bonus

Senior, Expert

Remote in USA

Applications are accepted from the states: California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • 8+ years of enterprise customer success or account management experience
  • Experience with digital marketing at either a publisher, agency, or advertiser is a must
  • Exceptional written and oral presentation and communication skills – you’ll spend a lot of time in front of your customers!
  • Strong problem-solving and project management abilities – you’ll be responsible for campaign troubleshooting, launch timelines, experimentation management
  • Demonstrated ability to juggle competing priorities and navigate ambiguity
  • Strong attention to detail and comfort navigating technical systems - you’ll be responsible for implementing new campaigns, analyzing performance data, and identifying optimization opportunities
  • Excellent relationship-building skills, with a demonstrated ability to quickly build trust internally and externally
  • Passion for building a business with a strong social mission at the intersection of private and public sectors
Responsibilities
  • Implementing and optimizing marketing campaigns for your accounts, delivering strong results that meet your customers’ goals
  • Growing your portfolio by identifying opportunities to increase budgets or pricing in ways that optimize existing campaigns, and by identifying opportunities to sell new campaigns or placements
  • Helping us build more scalable and efficient Customer Success tools by partnering with your product and tech counterparts to improve our systems
  • Serve as a strategic partner and subject matter expert for customers, proactively offering recommendations and guidance to help them achieve their goals in reaching lower-income consumers
  • Proactively sharing learnings with teammates to improve our collective understanding of industry trends and best practices

Propel focuses on improving access to social welfare for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balance without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized coupons and resources to help users save money, as well as job postings that cater to various schedules, from short-term gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to create a more user-friendly safety net and to raise awareness about issues like Medicaid churn, ensuring that users can navigate these challenges effectively.

Company Size

51-200

Company Stage

Grant

Total Funding

$85.6M

Headquarters

New York City, New York

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Papa Murphy's enhances user engagement through tailored offers.
  • Real-time payment tools integration could improve users' financial health.
  • Free tax filing services increase user retention and attract new users.

What critics are saying

  • Competition from new fintech startups may erode Propel's market share.
  • Changes in EBT and SNAP policies could affect Providers app functionality.
  • Reliance on partnerships poses risks if key partners withdraw or change terms.

What makes Propel unique

  • Propel's Providers app offers instant EBT balance-checking, unlike traditional methods.
  • Providers app integrates job postings, aiding users in finding suitable employment opportunities.
  • Propel addresses Medicaid churn, helping users navigate post-pandemic healthcare challenges.

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Benefits

Generous vacation policy

Unlimited sick days

Medical, dental, & vision coverage

401k with employer match

16 weeks parental leave

New tech tools

Remote first

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Investors Observer
Sep 29th, 2023
Papa Murphy's® is First Quick-Service Restaurant to Partner With Providers App

VANCOUVER, Wash., Sept. 29, 2023 (GLOBE NEWSWIRE) -- Papa Murphy's Take 'n' Bake Pizza is pleased to announce a pilot partnership with Providers by Propel, the #1 app for EBT users to discover savings and effectively manage their benefits.

PYMNTS
Aug 2nd, 2023
Pathward And Dash Solutions Debut Real-Time Payments Tool

Banking-as-a-service firm Pathward and payments company Dash Solutions are giving their partnership another five years. And with that extended partnership, the companies announced in a news release Wednesday (Aug. 2), comes a new tool: SpendIT SendIT, which lets consumer payees use or move their funds to other accounts they own. “Together, we are tapping into an unmet need in embedded finance that few banks and payments providers have been able to solve for, and the solution aims to deliver swift disbursement and access to funds,” Pathward President Anthony Sharett said

IT News Africa
Jul 11th, 2023
Propel secures €2.5 million in funding to drive growth and support Tech talent communities

Propel, an African startup headquartered in Berlin, has successfully raised €2.5 million in seed funding.

Medium
Jan 23rd, 2023
Free Tax Filing on Providers. We are very excited to announce the… | by Propel | Jan, 2023 | Medium

When simplified tax filing became an option in 2020, Propel, Inc partnered with Code for America to help connect Providers users to resources like getCTC in order to receive federal tax credits and stimulus payments.

CPA Trendlines
Jan 18th, 2022
Tax Solutions partners with Joinpropel

April Tax Solutions Inc., calls itself a tech-powered tax platform that simplifies the filing process and integrates tax preparation into broader financial wellness, launched operations today, in partnership with leading financial institutions such as Propel.

INACTIVE