Full-Time
Alliance Partner Executive
Salesforce
Updated on 8/17/2026
Vonage
1,001-5,000 employees
Cloud communications platform CPaaS, UCaaS, CCaaS
Compensation Overview
$130.7k - $171.5k/yr
Chicago, IL, USA
Remote
Bachelor's
 Business & Strategy (1) |
|---|
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- Bachelor’s Degree in Sales, Marketing, Business or related discipline.
- Strong prior experience in an Alliance Partner Management or related role.
- Experience in finding, recruiting and on-boarding new partners.
- Experience working in the Salesforce ecosystem.
- Drive Vonage's Salesforce referral business for the region.
- Actively develop and nurture relationships with Salesforce and Salesforce's ecosystem partners.
- Align Vonage's sales team with their Salesforce counterparts on pipeline development and active opportunities.
- Successfully position Vonage within Salesforce as the number one communications partner – responsible for all aspects relating to this i.e. exec alignment, activities with RVPs and all Sales and Sales Engineering teams.
- Own and execute field events with Salesforce and SI partners including partner facing and customer facing events.
- Nurture and maintain strong positive working relationships cross-functionally within Vonage and with partner account teams and senior-level executives.
- Establish regular interlocks across internal and partner resources on alliance strategy, milestones and projected results.
- Drive Vonage's Salesforce and other partner go-to-market strategies within the region.
- Develop and deliver training / education for Sales, Product, Professional Services, Customer Support and other departments on Salesforce and the Salesforce ecosystem.
- Promote the Vonage brand and partnership value with customers, with industry contacts and at relevant industry events.
- Manage business and technical escalations and communicate with stakeholders to maintain momentum and ensure success.
- Execute against established relationship / sales / revenue goals.
- Recommend and support implementation of recommendations to streamline, enhance and make Alliance Partnership Management more efficient and effective.
Vonage provides cloud-based communications services for businesses. Its main offerings include Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS). CPaaS lets developers add voice, messaging, video, and data features into apps, websites, and workflows via APIs. UCaaS combines voice, video, messaging, and collaboration tools in one platform, while CCaaS offers advanced customer service tools. Unlike many competitors, Vonage bundles these capabilities into a global, scalable cloud platform that supports both integration into software and standalone communications, with revenue coming from subscription fees and usage-based charges. The company’s goal is to help businesses of all sizes improve customer engagement and streamline operations by modernizing their communication infrastructure across industries like healthcare, finance, retail, and education.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Holmdel Township, New Jersey
Founded
2001
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Simplify's Take
What believers are saying
- June 3, 2026 vertical AI agents entered healthcare, financial services, and retail contact centers.
- Ericsson said Vonage returned to growth and strengthened performance during Heuveldop’s restructuring.
- Canada’s carrier-backed fraud APIs and Aduna-EnStream access open regulated enterprise security budgets.
What critics are saying
- FTC v. Vonage remains pending in 2026, keeping consumer-protection scrutiny alive.
- August 15, 2026 CEO transition from Heuveldop to Van de Weyer resets execution.
- Vonage’s partner-heavy AI and API strategy leaves Twilio, AWS, and Zoom deeper moats.
What makes Vonage unique
- Vonage combines CPaaS, UCaaS, CCaaS, and Network APIs under Ericsson ownership.
- June 2026 Canada launch expanded SIM Swap Detection and Silent Authentication across carrier networks.
- June 2026 Kiro integration embeds Vonage APIs directly inside developers’ AI coding workflows.
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Growth & Insights and Company News
6 month growth
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↑ 3%Max Factory scales active customer base by 100% with Vonage. August 19, 2026 Vonage messaging solutions help Italian retailer enhance customer engagement across WhatsApp, RCS, and SMS, doubling its active user base within one year Vonage a part of Ericsson (NASDAQ: ERIC), today announced that Max Factory Group a leading Italian retail chain with 48 stores across seven regions, has selected Vonage to transform how it connects with customers. By integrating the Vonage Messages API via WhatsApp and Vonage Conversational Connect a multi-channel messaging platform that enables brands to create, launch, and manage personalized campaigns across WhatsApp, RCS, and SMS Max Factory has achieved a 100% increase in its active customer user base and a 65% read rate for its personalized email marketing campaign in just one year. Prior to partnering with Vonage, Max Factory's marketing relied on printed promotional materials that, while familiar, offered little ability to connect with customers in a targeted or measurable way. Printed flyers were failing to reach customers, and campaign performance was difficult to track without the infrastructure it needed to support growth at scale. "Vonage gave Max Factory the tools to reach our customers efficiently and securely via the messaging channels that resonated with them," said Giacomo Cinelli, Head of Marketing at Max Factory. "Vonage's solutions allowed us to deliver personalized, targeted promotions directly to customers, and empowered our team to tailor content dynamically based on individual purchasing history, location, and preferences - capabilities that traditional advertising channels simply cannot match." Centralized campaign management reduced manual workload and operational errors for Max Factory, freeing up time to deliver personalized experiences and exclusive promotions and ultimately strengthening customer loyalty and engagement. Max Factory also significantly reduced costs and environmental impact by replacing paper flyers with digital communications. "Max Factory's transformation is a powerful example of what becomes possible when retailers move from one-size-fits-all outreach to intelligent, personalized, and omnichannel communications," said Fredrik Gessler, Head of API Product Management for Vonage. "By leveraging the Vonage Messages API via WhatsApp and Vonage Conversational Connect, Max Factory was able to reach customers more reliably, engage them more meaningfully, and scale its marketing operations with unprecedented efficiency. This is exactly the kind of transformation we enable for enterprises around the world." Read the Max Factory Case Study to learn more about how Vonage Communications APIs can help you deliver exceptional customer experiences. About Vonage Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP). For more information visit www.vonage.com and follow @Vonage. About Max Factory Group Founded in 2005, the Max Factory Group is a leading Italian retail chain that offers a carefully curated selection of products, including men's, women's, and children's apparel, household goods and kitchenware, home décor, textiles, stationery, pet products, toys, and DIY items. With 48 stores across seven regions in Italy, Max Factory's mission is to modernize the shopping experience by combining the strengths of physical stores with digital touchpoints.
Ericsson announces change to the Executive Team. * Christophe Van de Weyer, currently Head of Business Unit API at Vonage, to become Head of Business Area Global Communications Platform and CEO of Vonage * Niklas Heuveldop to step down on August 15, and remain available up to December 31, 2026, to support orderly and smooth transition to his successor Ericsson (NASDAQ: ERIC) today announces the appointment of Christophe Van de Weyer as Head of Business Area Global Communications Platform and CEO of Vonage. He will also become a member of Ericsson's Executive Team. Christophe Van de Weyer joined Vonage in 2025 and has led the company's efforts to leverage high-performance, programmable networks and advanced communication capabilities to accelerate the digital transformation of enterprises worldwide, with a particular focus on realizing profitable growth in Communications Platform as a Service (CPaaS) and Network APIs. Van de Weyer has previously held positions as CEO of Telesign globally, a US-based subsidiary of Proximus Group, and held several senior leadership positions at Proximus. Before joining Proximus, he spent nearly two decades at global management consulting firm Bain & Company, where he was a partner and held various leadership roles within the firm's Telecommunications and Technology practice, working with the largest telcos globally. Börje Ekholm, President and CEO of Ericsson, says: "Christophe brings a deep understanding of the market for communication services and he has done a great job getting the Business Unit API at Vonage back to growth. I'm happy to welcome him to the Executive Team and to accelerate the turnaround efforts. This is another good example of a well prepared and orderly succession for critical members of the leadership team." Christophe Van de Weyer says: "I'm truly excited and deeply grateful for this opportunity. Ericsson and Vonage are at the forefront of network-powered solutions combining AI, data, and API to transform enterprise workflows and deliver superior customer engagement. I'm looking forward to continuing our work and further accelerating our growth momentum alongside the exceptionally talented teams at Vonage and Ericsson." Niklas Heuveldop has decided to step down as Head of Business Area Global Communications Platform and CEO of Vonage effective on August 15, 2026. He first joined Ericsson in 1993 and has served on the Executive Team since 2016. He previously held positions such as Head of Market Area North America, Chief Strategy Officer, Head of Technology & Emerging Business, as well as Chief Customer Officer. Heuveldop has held his current position since February 1, 2024. Börje Ekholm, President and CEO, says: "Niklas has contributed immensely to Ericsson's turnaround journey with his deep knowledge of our industry, outstanding customer focus, business acumen and visionary leadership. During his tenure, Vonage has been restructured and the business refocused, significantly strengthening its performance and restoring growth. Before that Niklas led our significant market share expansion in North America, including the USD 14 billion network transformation deal with AT&T. I'd like to extend my gratitude to Niklas for all his contributions to Ericsson and I wish him all the best in his future endeavors." Niklas Heuveldop comments: "It has been a life changing experience to work at Ericsson for two periods, spanning over three decades, including six overseas assignments, experiencing periods of rapid growth, and multiple turnarounds across all business lines, globally. Ericsson is a fascinating global powerhouse leader and it has been a true privilege to work alongside the most amazing talent in one of the most complex and competitive industries in the world. Vonage's turn-around continues to gain momentum, growth has been restored, investments peaked and strategy execution is solid. We have an exceptional team ready to continue building on our momentum, and in Christophe we have an incredibly talented and highly appreciated leader that I'm proud to hand over the reins to. Time has come for me to move on and pursue my next challenge." NOTES TO EDITORS: FOLLOW US: ABOUT ERICSSON: Ericsson's high-performing, programmable networks provide connectivity for billions of people every day. For 150 years, Transparency International has been pioneers in creating technology for communication. Transparency International offer mobile communication and connectivity solutions for service providers and enterprises. Together with its customers and partners, Transparency International make the digital world of tomorrow a reality. www.ericsson.com
Vonage recognized for Identity Insights API at Merit Awards for Business. Vonage wins in the Business Technology category for its network powered solution that helps enterprises prevent fraud and meet compliance requirements through real-time network intelligence HOLMDEL, NJ - July 14, 2026 - Vonage, part of Ericsson (NASDAQ: ERIC), today announced it has been named a winner at the Merit Awards for Business. The company was recognized in the Business Technology category for its Vonage Identity Insights API, a solution that harnesses real-time mobile network intelligence to help enterprises detect fraud signals, support compliance requirements, and deliver seamless customer experiences. As digital fraud continues to escalate, businesses face mounting pressure to protect customers while maintaining the fast, frictionless experiences they expect. The Vonage Identity Insights API addresses this challenge head-on by combining live carrier intelligence with flexible integration capabilities. Using trust signals such as SIM Swap detection and Subscriber Match, which cross-references user attributes against mobile operator KYC records in real time, the API enables enterprises to help prevent account takeovers, streamline onboarding, and block synthetic identities before they enter the system. The solution is designed to help enterprises strengthen security, lower operational costs, and achieve higher conversion rates. The Identity Insights API is part of the Vonage Protection Suite, a comprehensive set of tools and APIs that simplify end-to-end fraud protection. The suite also includes Fraud Defender, and the Verify API with Silent Authentication, components that can be used individually or combined to meet a wide range of security needs. Together, they set a new standard for digital trust across the telecom and enterprise ecosystem. The recognition arrives at a pivotal moment. With fraud losses surpassing $10 trillion in 2025[1] and one in five consumers falling victim to account takeover in the past year[2], the demand for robust, intelligent identity solutions has never been more urgent. Established in 2022, the Merit Awards for Business recognizes organizations delivering exceptional innovation and corporate excellence. Winners are selected by a panel of industry experts including leading journalists, consultants, executives, entrepreneurs, and educators, and are chosen for making a measurable difference across the business technology landscape. "We are honored to be recognized by the Merit Awards for Business for the impact Vonage Identity Insights is making for enterprises and their customers," said Christophe Van de Weyer, President and Head of Business Unit API at Vonage. "This recognition highlights Vonage's leadership in advancing network powered intelligence for fraud prevention and compliance - drawing on a broad set of real-time signals sourced directly from the network, including SIM Swap detection and Subscriber Match for KYC. By making these carrier-grade capabilities accessible through a single, developer-friendly API, we are enabling enterprises to build more secure, trusted, and frictionless digital experiences." "In today's fast-paced corporate environment, business technology is defined by how effectively organizations can turn advanced innovation into scalable, real-world impact," said Marie Zander, Executive Director, Merit Awards. "Vonage's win in the 2026 Business Merit Awards highlights their exceptional leadership in this space. By consistently delivering cutting-edge, AI-powered cloud communications and network tools, Vonage is reshaping how global enterprises connect and operate. We are proud to recognize them as an organization setting new standards of excellence and driving meaningful progress across the business community." About Vonage Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP). For more information visit www.vonage.com and follow @Vonage.
Vonage, part of Ericsson, has launched the Vonage Protection Suite for Okta, a pre-built connector that enables Okta enterprise customers to send one-time passwords with advanced fraud protection powered by mobile networks. The self-service solution addresses multi-factor authentication needs without requiring custom telephony infrastructure. The connector combines intelligent routing with fraud protection through Identity Insights and Fraud Defender, validating phone numbers using mobile network data to detect compromised numbers before delivery. It includes automatic SMS-to-voice fallback and intelligent carrier routing across 200-plus countries. With multi-factor authentication adoption reaching 70% of the workforce and SIM swap fraud surging 38% in 2025, the solution aims to improve authentication success rates whilst reducing fraud exposure. The connector is available through the Vonage Cloud Runtime Marketplace, enabling deployment in minutes.
Vonage, part of Ericsson, has launched network-powered fraud prevention solutions in Canada, offering developers and enterprises advanced security capabilities across the nation's largest carrier networks. The solutions connect to Canadian carriers through Aduna's integration with EnStream, a joint venture of Bell, Rogers and TELUS. The offering includes SIM Swap Detection and Silent Authentication API, which use real-time mobile network data to verify identity and detect fraudulent practices. SIM Swap Detection addresses unauthorized SIM swaps, which have surged by over 1,000% in Canada, enhancing fraud detection rates by 30-40%. Silent Authentication verifies users through their mobile data session without requiring one-time passcodes. The solutions are now available in Canada alongside existing availability in France, Germany, Italy, the Netherlands, Spain, the UK and the US.