Technical Account Manager - AI / API Platforms
No salary listed
Senior
China
In Person
Solution EngineeringImplementation & Technical Account Management
About the job
Requirements
- At least 5 years of experience in Technical Account Management, Solutions Engineering, or Customer Engineering.
- Experience managing enterprise or strategic accounts.
- Strong understanding of APIs, including REST and gRPC, cloud platforms, and developer ecosystems.
- Ability to communicate AI and machine learning concepts to technical and business audiences.
- Fluency in Mandarin and English.
Responsibilities
- Serve as the primary technical point of contact for strategic enterprise accounts.
- Build relationships with engineering, product, and platform teams.
- Identify and drive API adoption, integration opportunities, and usage growth.
- Lead business and performance reviews with senior stakeholders.
- Provide product updates, insights, and technical guidance to clients.
- Support onboarding, integration, and issue resolution with internal teams.
- Monitor usage trends and proactively identify risks and optimization opportunities.
Desired Qualifications
- Experience with high-scale API platforms.
- Exposure to AI and machine learning products or data platforms.
- Background in Computer Science, Engineering, or related fields.
About the company
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Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Singapore
Founded
N/A
Get referred to Cygnify
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Simplify's Take
What believers are saying
- Cygnify won Gold at People Matters INFINI-T Awards SEA 2026, boosting credibility.
- The October 2026 careers page shows 42 open roles across 15 hiring locations.
- Recent leadership hiring, including Simon Catling in January 2026, supports APAC scaling.
What critics are saying
- Cygnify lists zero funding; expansion depends on customer cash conversion and bookings.
- A 42-role hiring board in October 2026 signals service complexity and delivery strain.
- If TAaaS commoditizes, LinkedIn and local agencies can undercut pricing fast.
What makes Cygnify unique
- Cygnify sells TAaaS: elastic recruiting capacity through monthly subscriptions, not placements.
- Its model offers unlimited hiring, capacity swaps, pauses, and restarts without redesigning HR.
- Cygnify claims AI-native sourcing plus a 100M+ candidate database across global markets.
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Benefits
- Remote Work Options
- Flexible Work Hours