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Advocate Health Care

Nonprofit health system delivering comprehensive care

Food Service Worker

Culinary & Kitchen Production +1Confirmed live in the last 24 hours
Full-timeLibertyville, IL, USAIn-person

About the Job

Requirements

  • Ability to read, write, speak, and understand English.
  • Ability to communicate effectively.
  • Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, lifting equipment or assistance from another associate is expected when available.
  • Ability to perform the physical work, including bending and lifting, and work around varying room temperatures, wet and slippery floors, cleaning chemicals, cuts, and burns.

Responsibilities

  • Complete assigned task list duties during the assigned shift.
  • Demonstrate commitment to meeting patient and customer expectations and partner with hospital associates to meet service expectations.
  • Ensure patient trays are accurate and delivered to the correct unit.
  • Use sound decision-making, take responsibility for decisions, protect patient information confidentiality, demonstrate teamwork, and maintain HIPAA standards during communications.
  • Use chemicals according to department and manufacturer guidelines; clean as work proceeds; keep work areas clean and organized; and remove garbage and boxes according to department standards and regulatory requirements.
  • Wash and sanitize pots and pans and clean and store utensils, pots, pans, servingware, china, plasticware, and flatware according to department standards and regulatory requirements.
  • Use appropriate safety techniques and correct body mechanics; perform daily and weekly cleaning assignments; maintain equipment and alert a supervisor when equipment malfunctions.
  • Accurately perform patient trayline positions; deliver patient meal carts and trays within designated time frames and according to customer expectations, department standards, and regulatory requirements; and retrieve meal trays and carts within the designated time frame.
  • Complete daily job assignments within the time parameters for designated meal service and remain aware of the disaster plan policy for meal service.
  • Set up the assigned trayline position, portion food during trayline service according to menu specifications and guidelines, replenish food as supplies decrease, and check trays against menus for accuracy.
  • Correctly perform dishroom procedures and set up the dishroom station for sorting dirty patient trays.
  • Observe hospital and department dress and name-badge guidelines and attend scheduled department meetings and in-services.
  • Provide patients and customers with a dining experience that meets nutritional requirements and expectations for temperature, timeliness, and food quality; use performance improvement processes to identify, assess, and evaluate areas for improvement.

Desired Qualifications

  • Six months of food service experience is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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