Full-Time

Business Optimization Manager

Salesforce Administrator

Posted on 4/11/2024

Autotrader.ca

Autotrader.ca

1,001-5,000 employees

Digital automotive marketplace and dealer services

Automotive & Transportation

Mid

Greater Toronto Area, ON, Canada

Required Skills
Sales
Salesforce
Marketing
Data Analysis
Requirements
  • Bachelor’s degree in computer science or equivalent
  • Proven work experience as a Salesforce Administrator or similar role
  • Salesforce certified administrator or Salesforce advanced administrator certification
  • Extensive experience in the administration and maintenance of Salesforce systems
  • Experience in performing Salesforce upgrades and ensuring successful integration
  • Exceptional ability to create and maintain Salesforce databases
  • In-depth knowledge of Salesforce products and their functionalities
  • Familiarized with Zuora CPQ
Responsibilities
  • Responsible for the overall structure and design of Motoinsight’s Salesforce platform
  • Provide architectural leadership to the company's Salesforce platform
  • Act as a liaison between business stakeholders and Salesforce developers
  • Design, define and develop customer features and product integration on the Salesforce architecture
  • Streamline workflow and processes in Salesforce
  • Evaluate the connection of internal tools to ensure efficiencies across departments
  • Develop metrics and reporting for senior management
  • Conduct customer analytics with sales data
  • Assist with retention reports and ad hoc reporting
  • Support Sales and Marketing in establishing connections between Marketing platforms and Salesforce
  • Support Finance with churn and retention analysis
  • Understand Salesforce sharing and security
  • Experience implementing Salesforce configuration changes
  • Troubleshoot workflows, approval cycles, email campaigns
  • Help with SSO, two-factor authentication, and certificate problems
  • Help users develop or fine-tune reports
  • Expand sharing rules and access privileges
  • Approximately 50% Salesforce development related and 50% Analytical work

AutoTrader.ca operates as a comprehensive automotive marketplace that also provides dealership websites and various digital marketing products, like inventory management solutions. This company stands out due to its emphasis on creating a fully integrated digital retail experience, which offers consumers and dealers powerful advertising services and access to a vast audience of car shoppers. By prioritizing a user-friendly platform and leveraging rich data insights to enhance user experiences, AutoTrader.ca is undoubtedly a pioneering entity in transforming automotive sales digitally.

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1975

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

24%
INACTIVE