Front Office Onboarding Specialist
DBS Bank
Front Office Onboarding Specialist
DBS Bank
Regional bank offering digital banking
Responsibilities
1. KYC and Compliance:
• Facilitate the end-to-end client onboarding process, from prospect onboarding advisory to account opening
• Assess client / case profile and guide Front Office to obtain the required corroboration and information
• Partner RM in KYC write-up, identify areas of clarifications and ensure adequate follow-up with clients and closure prior to KYC submission
• Conduct joint discussions with Front Office and KYC team to facilitate case decisions
• Perform risk assessments
• Assist in documentation related reworks to facilitate the account opening process
• Assist in periodic reviews of client accounts to maintain ongoing compliance.
• Keep updated on KYC/AML regulations and ensure adherence to local and international laws.
2. Collaboration and Communication:
• Share best KYC practices through huddles with various market regions and teams to improve quality
• Improve collaboration between units to facilitate the account opening process
• Liaise with Front Office, compliance teams, and other stakeholders to resolve gaps or discrepancies.
• Provide advice and guidance to internal teams on regulatory requirements and best practices.
3. Data Management and Reporting:
• Analyse data to track progress and efficiency of onboarding progress, risk trends, and KYC issues
4. Process Improvement:
• Identify inefficiencies in the onboarding process and propose enhancements if any
Requirements
• Bachelor’s degree in Finance, Business, Law, or a related field
• At least 7-10 years of experience in KYC, AML and/or client onboarding in private banking or financial services.
• Strong knowledge of regulatory frameworks (e.g., FATCA, CRS, MAS guidelines).
• Certifications in AML such as Certified Anti Money Laundering Specialist (CAMS) or International Association Diploma in Anti Money Laundering would be an advantage.
• Detail-oriented with excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to collaborate effectively with Front Office and diverse stakeholders
• Familiarity with KYC software, databases, and banking systems. Proficient in Excel and Tableau preferred
Location:
DBS Asia CentralJob:
OperationsSchedule:
RegularEmployee Status:
Full timeDBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.
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