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Bank of Montreal

Runs Canadian and US banks for people and firms

Platform Engineer RPA and Agentic Automation

Enterprise ApplicationsPosted on Nov 5
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Three or more years of RPA platform administration and engineering experience.
  • Three or more years administering UiPath and/or WorkFusion platforms.
  • Experience supporting enterprise-grade RPA environments.
  • Understanding of incident, change, and problem management processes.
  • Experience working in highly regulated environments such as banking, financial services, and insurance.
  • Experience with application and bot integrations.
  • Experience implementing AI-enabled agentic automations.
  • Strong programming skills in Python, Java, or Node.js.
  • Strong AWS cloud skills as they relate to RPA platforms.

Responsibilities

  • Administer and support UiPath Orchestrator, Robots, Robot Machines, Automation Hub, and Insights.
  • Manage WorkFusion Control Tower, Digital Workers (bots), Intelligent Automation, and OCR components.
  • Provide L2/L3 support for production and non-production environments.
  • Troubleshoot platform issues, bot failures, scheduling errors, and infrastructure-related incidents.
  • Ensure platform availability and operational health across all environments.
  • Manage bot deployments across development, UAT/PAT, and production environments.
  • Configure and maintain bot schedules, queues, triggers, and workloads.
  • Monitor unattended and attended bot execution.
  • Support release management, version control, rollback, and deployment validation activities.
  • Coordinate production releases and maintenance windows.
  • Monitor bot performance, platform availability, queues, and processing volumes.
  • Investigate and resolve incidents, service requests, and operational issues within SLA targets.
  • Support major incidents, outage management, and bridge calls.
  • Perform root cause analysis and implement preventive measures.
  • Create dashboards and reports for operational monitoring.
  • Manage role-based access control roles, user provisioning, and Active Directory/SSO.
  • Administer credential stores including CyberArk, Azure Key Vault, and UiPath Orchestrator Assets.
  • Ensure compliance with enterprise security policies and audit requirements.
  • Support vulnerability remediation and security patch implementation.
  • Perform platform patching, upgrades, and configuration management.
  • Support migration and upgrade projects for UiPath and WorkFusion components.
  • Manage backup, recovery, and disaster recovery activities.
  • Maintain platform documentation, runbooks, standard operating procedures, and operational procedures.
  • Monitor bot utilization, queue performance, and platform resource consumption.
  • Analyze logs, alerts, and performance metrics.
  • Identify bottlenecks and recommend optimization opportunities.
  • Support capacity planning and infrastructure scalability initiatives.
  • Work closely with Automation Developers, Infrastructure Teams, Security Teams, and Business Stakeholders.
  • Provide deployment and production support during project go-lives.
  • Support automation governance and operational excellence initiatives.

Desired Qualifications

  • UiPath Certified Professional certification.
  • UiPath Infrastructure Engineer Certification.
  • WorkFusion RPA Certification.
  • ITIL Foundation Certification.
  • Microsoft Azure or Windows Administration certifications.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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