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Accor

Global hotel management, franchising, loyalty programs

Responsable Commercial

Account ExecutiveConfirmed live in the last 24 hours
Full-timeÎle-de-France, FranceIn-person

About the Job

Requirements

  • Confirmed experience in commercial strategy and business development, ideally in hospitality, events, or a high-end environment.
  • Significant experience managing a team and steering commercial performance.
  • Expertise in commercial growth levers, performance-indicator analysis, and implementing results-oriented strategies.

Responsibilities

  • Define and lead the establishment’s commercial strategy, ensuring commercial development and achievement of budget targets.
  • Develop and deploy the commercial strategy in line with the establishment’s high-end positioning and overall objectives.
  • Identify high-potential markets and segments and define action plans to grow revenue.
  • Monitor performance indicators, analyze results, and adjust strategy to optimize profitability.
  • Define and lead pricing strategy and yield management to optimize occupancy, revenue, and profitability.
  • Supervise, support, and develop a five-person commercial team.
  • Set individual and collective objectives, manage performance, and establish a results-oriented culture.
  • Align commercial and operational teams around shared revenue, profitability, and customer-satisfaction objectives.
  • Encourage collaboration, autonomy, and initiative to develop each employee’s potential.
  • Lead MICE business development, win new customers, and retain strategic accounts.
  • Identify new growth opportunities and develop high-potential partnerships.
  • Create synergies across the establishment’s activities and promote THE BELL and MILLI to MICE and corporate customers.
  • Represent the establishment to clients and strategic partners to strengthen its visibility and appeal.
  • Structure and optimize the commercial journey from handling inquiries through contract signature.
  • Improve quotation follow-up, customer follow-ups, and revenue forecasting.
  • Deploy management tools and regular reporting to measure performance, identify improvements, and implement corrective actions.
  • Ensure a high-quality customer journey and personalized experience consistent with the establishment’s high-end standards.
  • Maintain strategic partnerships and target new high-potential customers.
  • Deploy targeted prospecting and regularly report on its performance.
  • Represent the establishment to clients and prospects to increase visibility and commercial opportunities.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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