Director – Patient Care Services - Emergency Care Services

Department

Nursing Administration
Job Summary

Lead teams. Advance patient care. Make a meaningful impact.

We are seeking a Director of Patient Care Services to provide strategic and operational leadership for the Emergency Care Center. This leader will partner with nursing leadership, physicians, and interdisciplinary teams to support safe, high-quality, patient-centered care, effective daily operations, and continuous improvement. Previous leadership experience in an emergency room setting is required. 

Key Responsibilities

• Provide leadership and operational oversight for the ECC aligning departmental priorities with organizational goals.
• Promote patient safety, clinical quality, service excellence, and evidence-based practice.
• Collaborate with physicians and interdisciplinary teams to strengthen care coordination, patient flow, and transitions of care.
• Oversee staffing plans, resource allocation, and departmental budgets to support patient care needs and responsible financial management.
• Support recruitment, retention, professional development, and succession planning while fostering a collaborative and accountable work environment.
• Monitor departmental outcomes and lead improvement initiatives using quality, safety, operational, and patient experience data.
• Support compliance with applicable regulatory requirements, accreditation standards, and organizational policies.
• Partner with department leaders to support emergency preparedness and respond to changing patient care demands.

Required Qualifications

• Require seven (7) years of experience in related field with a minimum of three (3) years of progressive leadership and management experience.
• Previous leadership experience in an emergency room setting is required.
• Ability to lead clinical operations and multidisciplinary collaboration across emergency and critical care services.
• Strong communication, problem-solving, and organizational skills.
• Ability to use data to guide operational decisions, prioritize resources, and support continuous improvement.
• Commitment to patient-centered care, staff development, and a culture of safety and accountability.

Preferred Qualifications

• Prefer demonstrated fiscal responsibility and the ability to prepare operating and capital expense budgets and financial reports.
• Prefer expert communication and interpersonal skills.
• Prefer the ability to interact and interface with all levels of staff and senior management.
• Prefer the ability to work independently and in groups to achieve established goals and objectives.

Mandatory Education

• MSN: Master of Science in Nursing

Required Licenses and Certifications

• FL RN: FL Registered Nurse License

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/