Full-Time
Optician Career Changer
Fielmann
Optical retail and hearing care
No salary listed
Düsseldorf, Germany
In Person
 Retail (1) |
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- You have initial experience in customer consultation, ideally in retail, such as sales or a similar service-oriented role.
- You create a trusting atmosphere through an empathetic and open manner.
- You are interested in fashion and current trends and bring a confident sense of them to customer consultation.
- You work independently while also valuing collaboration in a close-knit team and willingly taking responsibility.
- Advise customers empathetically and guide them step by step toward selecting the right glasses.
- Assist customers in choosing suitable eyeglass lenses, advise them on modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to bring precision to the consultation process and contribute to an optimal visual experience.
- Handle organizational tasks and help create a smooth customer consultation process.
- Completion of the free five-week introductory training in customer consultation at Fielmann.
- Further development through the Fielmann Academy Schloss Plön, regional training centers, or modern e-learning.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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