Platform Engineer

Loman AI partners with SpotOn to automate restaurant phone orders. Loman AI, a leading voice AI phone answering platform for restaurants, has partnered with SpotOn, a top restaurant technology provider, to bring AI-powered phone automation directly to SpotOn POS users. This collaboration turns a longstanding operational bottleneck the restaurant phone into a 24/7 revenue-generating channel, allowing operators to capture every opportunity while reducing front-of-house stress. Through this integration, restaurants using SpotOn can now deploy Loman's AI voice agent to manage inbound calls around the clock. The system answers calls instantly, takes orders, books reservations, securely processes payments, addresses guest inquiries, and integrates seamlessly with the restaurant's POS system. As a result, restaurants eliminate missed calls during peak hours, improve order capture rates, and ensure no revenue is lost due to understaffing or high call volumes. For SpotOn operators, the benefits are clear and substantial. They include: * 24/7 call answering with zero hold time * Automated order and reservation handling * Elimination of missed calls during busy periods * Higher inbound order capture and increased average order value * Reduced pressure on front-of-house staff * Enhanced guest experiences through consistent, instant service * Scalable handling for promotions, events, and peak hours * Seamless integration into existing workflows "The phone is still one of the biggest revenue channels in restaurants, and it's been broken for years," said Christian Wiens, Founder and CEO of Loman AI. "This partnership with SpotOn gives operators a real solution. Calls get answered instantly, orders get captured, reservations get booked, and teams can focus on hospitality instead of juggling ringing lines. It's a direct upgrade to revenue, operations, and guest experience." Moreover, this collaboration allows SpotOn restaurants to modernize their guest communication layer, scale service without increasing labor costs, and safeguard revenue during peak demand using AI automation. "Our goal is to give restaurants tech that actually makes the shift easier," said Bryan Solar, Chief Product Officer of SpotOn. "Every call is revenue on the line. With Loman, operators keep the phone from becoming a bottleneck, protect peak-hour sales, and free up the team to move faster on the floor." By integrating AI-powered voice solutions into daily operations, SpotOn restaurants can now transform customer interactions into efficient, revenue-generating opportunities, enhancing both operational efficiency and guest satisfaction.

Loman AI, a voice AI phone answering platform for restaurants, has partnered with SpotOn, a restaurant technology company, to bring AI-powered phone automation to SpotOn POS users. The integration enables restaurants to automate inbound calls 24/7, with Loman's AI agent handling orders, reservations, payments and customer queries whilst integrating directly into point-of-sale systems. The partnership aims to eliminate missed calls during peak hours, increase order capture rates and reduce front-of-house labour pressure. Loman's system answers calls instantly with zero hold time and includes AI-driven upselling capabilities. "The phone is still one of the biggest revenue channels in restaurants, and it's been broken for years," said Christian Wiens, founder and CEO of Loman AI. SpotOn users can activate Loman immediately through their dashboard.