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Shields Health Solutions

Specialty pharmacy services for health systems

Pharmacy Liaison

PharmacyConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USAIn-person

About the Job

Requirements

  • Registration with the state of employment as a pharmacy technician is required.
  • Two to five years of experience as a pharmacy technician is required.
  • A high school diploma or GED is required.
  • Strong interpersonal, verbal, and written communication skills are required.
  • The ability to work independently and demonstrate good judgment is required.
  • Proficiency in Microsoft Office, particularly Excel and Word, and the ability to learn other software programs and extract relevant information are required.
  • Strong organizational and administrative skills are required.
  • Discretion and confidentiality are essential when handling highly sensitive and private data.
  • Computer skills, including proficiency in Outlook, Teams, Word, Excel, and PowerPoint for communication, documentation, and data management, and the ability to navigate the internet and web-based platforms, are required.
  • Data entry and computer skills will be evaluated through a pre-employment assessment.

Responsibilities

  • Assess the specialty pharmacy patient's needs and provide support with every refill.
  • Coordinate drug delivery.
  • Address new insurance and copay challenges.
  • Monitor medication adherence.
  • Work across the care continuum with clinical pharmacists, prescribers, and clinic staff to resolve patient concerns quickly.

Desired Qualifications

  • National certification as a CPhT is preferred but not required.
  • Five to eight years of experience as a pharmacy technician is preferred.
  • Knowledge of transplant, hepatitis C, infectious disease including HIV, and/or oncology is a plus.

About the Company

Shields Health Solutions

Specialty pharmacy services for health systems

Shields Health Solutions provides integrated specialty pharmacy services for health systems to improve patient outcomes and drive growth. It collaborates with 75 health systems, including academic medical centers and community hospitals across 47 states, to deliver medication management, patient support programs, and care coordination for patients with chronic and complex diseases. The company works by partnering with clinicians and healthcare providers to manage specialty medications, optimize clinical outcomes, and make high-cost therapies more accessible and affordable. What sets Shields apart is its extensive network of health-system partnerships and its focus on therapy management and coordination within the hospital ecosystem, rather than operating as a standalone retail pharmacy. The goal is to help health systems expand access to specialty care, improve patient outcomes, and grow through integrated pharmacy services.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$3.5B
Headquarters
Quincy, MA
Founded
2012

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