Director, Media Operations

Agency:

Omd

Job Function:

Media

Job Subfunction:

Media Operations

Job Description:

The Director, Media Operations will partner with the broader operations team, and OMD account team to uncover, develop + execute efficiencies in team process and platform workflows.

The ideal candidate is dynamic, detail oriented, and results driven. They should have a passion for and understanding of sneaker culture, and enjoy working in a collaborative environment that delivers multiple campaigns based on the evolving goals of the client. From a day-to-day perspective, the candidate will be responsible for delivering new ideas + spaces that bring brand heat and cultural relevance, managing the process from idea to execution.

As part of a fully integrated team, this role requires excellent communication and project management skills, a strong understanding of investment tools and process, site tagging and best practice.

We’re looking for someone who loves to teach, is quick to adapt, methodical in their approach, and who brings solutions with smiles. Collaboration, an open mind, and multi-functional coordination are key in this position. You like to manage people, and grow teams that are collaborative, effective and efficient. You would be critical to the operations team’s goal to set and govern process, and your ability to provide solutions to the problems brought to your attention will be critical in achieving the team’s goals. 

Must Haves

Advanced experience in Microsoft Excel and PowerPoint
Pivot tables, web queries, advanced functions
Demonstrates strong attention to detail
Experience and understanding of Media Operations – processes and workflows
Experience and understanding of campaign management platforms including advanced knowledge of – Media Ocean (PRISMA, DDS), Google Campaign Manager (CM360), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk, Yahoo)
Experience and understanding in working with Ad Operations and Trafficking teams
At least 6-8 Years of relative media experience; proficiency in digital or ad operations is a plus 
Comfortable working with budgets and numerical values
Budget/pacing and billing in an agency environment
Exceptional organizational skills, applied through an ability to manage multiple projects at once
Confidence in analyzing and acting on media data

Nice to Haves

Buying experience on an Agency Investment team – any channel
Experience setting up Campaigns/Packages/Placements in Media Ocean’s buyer workflow
Familiarity with business intelligence tools such as Alteryx, Tableau, Datorama, and PowerBI
Familiarity with planning tools such as Plan It or Media Tools
Familiarity with project management tools like HIVE and Smartsheets
Previously worked with Offshore Teams in any location, in any capacity
Understanding of Financial Operations workflows and/or agency billing process

Responsibilities:

Creating and delivering on the vision of the media ops organization 
Lead account team to drive rapid development of processes, standards, and innovative solutions 
Serve as the day-to-day client lead for all BAU needs 
Proactively partner and lead across global/regional/local market team peers to facilitate effective communication, collaboration, and feedback channels as required 
Lead for defining and managing technology-driven processes that enable efficient resource and time management to drive effective and efficient media buying & management, globally 
Drive and share the vision for ad/mar tech evolution for the client brands, globally 
Provide expertise across data sources to drive development of governance solutions (processes, technologies, etc.) to ensure visibility to goals and requirements across reputation, brand, financial, efficiency, and execution requirements 
Support the broader OMD team in implementing the planning process, while ensuring alignment with other cross-functional agency teams and client partners
Drive rapid development of processes, standards and innovative solutions
Drive and share the vision for tech evolution for the client brand
Accountable for timely delivery of critical initiatives and rolling out new standards
Work closely with team members across Operations, Planning and Digital teams to ensure smooth and productive cross-team collaboration

Maintain an understanding of all current projects (across planning, marketing science, digital and investment teams) Develop and implement consistency across the LOBs within documents, templates and process.

Coordinate inputs from appropriate parties, and ensuring the team meets deadlines
Work in tandem with key team members to track and manage team assignments and workload
Support Team onboarding process in partnership with hiring manager
Help support budget and campaign tracking documents and other key workflow materials and processes on an ongoing basis and issue to monthly.
Ensure that all campaigns comply with OMD and the client’s Legal requirements and fully leverage pricing and added value benefits from agency negotiations
Regular Status Meetings/Con Calls – taking minutes when needed; ensuring all team members are on track with follow-ups
Define, determine, collect and distribute best practices & best thinking from around the team
Ad hoc troubleshooting when requested by the team to ensure functionality, proper tag fires, correct variable mapping, and events
Provide guidance and support to Dev teams on migration to new technologies and offerings from partners, such as server-side tagging
Facilitate QA of in-platform data flows (e.g. Meta, TTD etc.) based on client site pixel implementation
Collaborate with Client Marketing team to communicate pixel update internally and submit requests

New York: $145,000.00-$170,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.