Driver

Overview

As a Chick-fil-A Supply driver, you will accurately and safely deliver products to Chick-fil-A® restaurants in a timely manner. You are a safe, professional driver who follows all company policies and laws and regulations regarding commercial drivers. In this role, based at the Distribution Center in Mebane, NC you will help support continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 

Responsibilities

• Make safe, timely deliveries
• Unload and put away product at Restaurants
• Upon return to the DC, assist in unloading the truck and putting away equipment (e.g., hand truck)
• Gather necessary paperwork for deliveries and transit
• Collaborate with team leaders before and after trips to assess unload time, delivery issues, continuous improvement initiatives and other aspects of the job
• Build relationships with Restaurant Operators to learn about best practices at each delivery location
• Keep vehicle clean and report maintenance issues as necessary
• Comply with all regulatory and company policy requirements:
  • Operating within hours of service limits per the use of an electronic logging device (ELD)
  • Maintain an acceptable Compliance, Safety, Accountability (CSA) record
  • Follow all pre- and post-trip equipment inspection and DVIR reporting procedures
  • Routine audit of vehicle registration, permits, insurance, IFTA, and other required docs
  • Operate within legal state and federal vehicle weight limits
  • Following all policies and procedures in the FSMA regarding safe food transport
  • Immediately notifying team leaders of any accident or on the job injury and complete reports
  • Wearing appropriate personal protective gear as required per policy
  • Abide by yard safety procedures, speed limits, parking, pedestrian crossings, safety vests
• Attend scheduled safety and job training sessions
• Maneuver trucks into loading or unloading positions based on instructions at the delivery location (DC or Restaurants)
• Report equipment defects, accidents, regulatory violations, or company safety policy violations
• Complete routes within established Restaurant delivery windows
• Complete all pickup and returns (e.g., pallets, carts, etc.) from Restaurants, and properly submit paperwork at the end of each shift
• Frequently lift up to 50 pounds, and/or move pallets/carts with mechanical assistance up to 2,000 pounds
• Work is performed in all weather conditions and usually at night
• Maintain a current commercial driver's license (CDL) and medical card as required by DOT; random drug tests will also be required
• Manage time off to ensure proper rest and operate in compliance with DOT regulations
• Maintain a flexible schedule including weekends, holidays, and overtime as needed
• Prepare for shifts to rotate
• Attend shift in proper attire and with safety equipment as required by company guidelines
• Work in a multi-temperature environment including freezer temperatures
• Have and maintain an acceptable MVR in compliance with DOT requirements
• Communicate effectively with stakeholders including Restaurant Operators and Distribution Center staff
• Adapt to change and respond to difficult and challenging situations in a professional manner
• Manage pressure and conflicting demands; prioritize tasks and workload
• Other duties as may be assigned

Intimately know the needs of customers, treat all parties with dignity and respect in difficult situations, and maintain a positive, service-focused mindset

Required Qualifications (Knowledge, Skills, & Abilities)

• High school or equivalent (e.g., GED)
• Class A CDL Degree
• 21 years of age
• 1+ years commercial driving experience
• A self-starter with excellent project management and organization skills
• Keenly interested and engaged in finding solutions for continuous improvement
• A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
• Able to anticipate needs, lead multiple projects, and manage shifting priorities
• Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferences
• Skilled communicator across all levels of an organization, with both teammates and suppliers
• Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything
• Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
• Committed without compromise to food safety for customers and a safe workplace for colleagues
• Inspired to uphold Chick-fil-A values and act with integrity
• Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
• Problem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answer
• Servant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpoints
• Proficient in English (reading, writing, and speaking): Read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

Preferred Qualifications (Knowledge, Skills, & Abilities)

Prior food service (key drop) delivery experience

Required Years of Experience

1
Travel Requirements

5%
Required Level of Education

High School Diploma or GED
Relocation Assistance Provided

No
Work Environment

Transportation