Carbon Health

Primary, urgent, and telehealth care platform

Urgent Care Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeBoston, MA, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
DOT Drug Screen/BAT certification is required, or the candidate must be willing to obtain certification after hire.
Completion of an accredited Medical Assistant program or equivalent hands-on Medical Assistant experience is required.
Current Medical Assistant certification or registration is required where state law requires it.
Current BLS/CPR certification is required.
Phlebotomy experience is required.
Candidates must be comfortable balancing clinical and front-desk responsibilities in a fast-paced, walk-in care environment.

Responsibilities

Room patients, take vital signs, and gather the chief complaint and patient history.
Work with providers during exams, procedures, and point-of-care testing.
Administer medications and immunizations according to provider orders and scope of practice.
Perform phlebotomy and specimen collection.
Keep exam rooms, equipment, and supplies clinic-ready.
Help maintain patient flow so visits stay on time.
Support employer-paid services, including Workers' Compensation and Occupational Medicine.
Maintain accurate and timely documentation in the electronic health record.
Follow safety, infection control, and Clinical Laboratory Improvement Amendments protocols.
Handle regular front-desk duties, including patient check-in, check-out, and phone calls.
Perform other duties as assigned by clinic leadership.
Be available to work at or temporarily support another nearby Carbon Health location as business needs arise.

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About the Role

At Carbon Health, our mission is making world-class healthcare more accessible to everyone and Medical Assistants are at the heart of making that happen every single day. Same-day care means every day looks a little different, and as a Medical Assistant here, you'll be right in the middle of the action, working across both clinical and front desk duties to make sure every patient gets fast, high-quality care from check-in to check-out.

If you love variety, thrive when things move quickly, and want your work to genuinely matter to the people in front of you, this is the career for you!

What You'll Do

Room patients, take vitals, and get the full picture — chief complaint and history
Team up with providers during exams, procedures, and point-of-care testing
Administer medications and immunizations per provider order and your scope of practice
Perform phlebotomy and specimen collection
Keep exam rooms, equipment, and supplies clinic-ready
Help keep patient flow moving so visits stay on time
Support Employer Paid Services like Workers' Compensation and Occupational Medicine
Keep documentation sharp, accurate, and on time in the EHR
Follow safety, infection control, and CLIA protocols like a pro
Handle front desk duties as a regular part of the role, including check-in, check-out, and phones
Take on other duties as clinic leadership assigns them
Be open to working at, or temporarily supporting, another nearby Carbon Health location as business needs come up

What You Bring

High school diploma or equivalent
DOT Drug Screen / BAT certification — or willingness to get certified after hire
Completion of an accredited Medical Assistant program, or equivalent hands-on MA experience
Current MA certification/registration where required by state law
Current BLS/CPR certification
Phlebotomy experience
Comfortable balancing both clinical and front desk responsibilities in a fast-paced, walk-in care environment

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About the Company

Carbon Health

Primary, urgent, and telehealth care platform

Carbon Health provides primary, urgent, and virtual care through a hybrid model that combines offline clinics with an online platform. Patients can book same-day appointments and receive care either in person or via a mobile app, enabling convenient access to healthcare. The service works by offering flexible scheduling, via a mobile app and clinics, with care delivered through physicians who conduct visits—billing is handled as standard service fees paid out-of-pocket or through insurance, and the company also offers prescription delivery. Unlike many providers, Carbon Health does not require memberships and accepts most major insurance plans, broadening access for a wide range of patients. The goal is to make healthcare simpler and more reachable by leveraging technology to connect patients with timely, quality care wherever they are.

Company size: 1,001-5,000
Company stage: Bankrupt
Total funding: $616.8M
Headquarters: San Francisco, CA
Founded: 2015

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